Can't Change Username

LaurelValley
LaurelValley ✭
edited January 11 in The Archive

In the old Bitdefender Forum, I had and used a Username (forum handle) that was not my email address which is what I want. However, now that you changed to this new Expert Community, you show my Username as an email address and won't allow me to change my Username back to the old handle I used in the old forum. How do I change my Username in this new Expert Community?

Comments

  • LaurelValley
    LaurelValley ✭

    I submitted a support ticket to Bitdefender, and its Customer Service personnel responded quickly and changed my Username. I really like Bitdefender and have had very good success when I submit support tickets. This Expert Community forum serves a very useful purpose most of the time. However, sometimes it is necessary to escalate to the next level of support. Thank You

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