Bitdefender failed to copy installer

Chales
Chales ✭
in Antivirus

I tried to install bitdefender free antivirus first then i stopped it then uninstalled it but when i try to install it again it says failed to copy installer

Comments

  • Filipi
    Filipi ✭

    Same here, but i restore windows after install bitdefender. Now i cant install

  • Filipi
    Filipi ✭

    I uninstalled the bitdefender agent, so i deleted the "bitdefender agent" and "bitdefender antivirus free" folders at program files.

    Its worked for me.

  • Flexx
    Flexx mod

    Hi Member's,

    1) Kindly uninstall bitdefender free & bitdefender agent.

    2) Restart PC in safe mode (https://support.microsoft.com/en-in/help/12376/windows-10-start-your-pc-in-safe-mode)

    3) As soon as desktop opens, assuming your windows drive is C, open below things in run (windows icon + R) command one by one :

    C:\Program Files (delete any folder with name bitdefender)

    C:\Program Files (x86) (delete any folder with name bitdefender)

    C:\ProgramData (delete any folder with name bitdefender)

    C:\Users\{your pc name}\AppData\Local (delete any folder with name bitdefender)

    4) Open run command again and run below command one by one :

    temp ,delete all the files in the folder

    %temp% ,delete all the files in folder

    prefetch ,delete all the files in folder

    5) Restart your PC in general mode by unticking the option that you selected to run the system in safe mode and then click apply.

    6) Try reinstalling bitdefender free

    If this does not helps, you will have to contact support only, since support on forum is limited.

    Regards

    Flex

    (Bitdefender beta tester 2019/ 2020)

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

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