desktop application isn't updating to new subscription
I bought a new package (family) instead of renewing my current one (total). So, the new package started days ago but my old package doesn't expire for a few more days (have turned off autorenew).
- I have gone to bitdefender central and changed my device allocation so that my computer and phone are on the new package but when I check my desktop application it is still telling me that my subscription is expiring in 4 days and wants me to renew.
- I have tried downloading and installing bitdefender via the email link option (like a new user) and restarted my computer twice to no effect.
How do I get my desktop application to update to the new package/subscription?