No response from is website because of Bitefender sso.mediacomcable.com

Hello,

Recently I have installed Bitdefender Total Security on my PC. When I want to go to this website sso.mediacomcable.com. I get a invalid response error. Is there a feature that I can toggle on off to allow this website to come up on internet browser? This is not a browser issue as it does not work on either of them.

Thanks,

Comments

  • FlexxFlexx ✭✭✭✭

    It is also not the issue on bitdefender side. The website does not opens even in PC not equipped with bitdefender.

    Regards

    Flex

    (Bitdefender beta tester 2019/ 2020)

  • Alex_AAlex_A ✭✭✭
    edited December 2020

    I thought that this is a banter, this site does not open with any device, regardless of whether Bitdefender is installed or not

  • When I disable BitDefender this site works fine. Adding sso.mediacomcable.com and mediacomcable.com as exclusions does NO good.

  • When I disable BitDefender this site works fine. Adding sso.mediacomcable.com and mediacomcable.com as exclusions does NO good.

  • I am also having this problem. I switched to using Bitdefender (from McAfee) in December. GDGS' comments "When I disable BitDefender this site works fine. Adding sso.mediacomcable.com and mediacomcable.com as exclusions does NO good." seems compelling to me that it is somehow related to Bitdefender. Has a resolution or workaround been found?

  • I found that the site works fine once I turned off Bitdefender's Encrypted web scan. This can be found by selecting Protection and then Online Threat Prevention. Any suggestions on what the next step might be?

  • I added an Exception for the sso.mediacomcable.com URL and now the site works fine. Exceptions are Managed (i.e., added) by selecting Protection and then Settings for Online Threat Prevention. Not sure why this didn't work for GDGS, but it worked for me.

  • FlexxFlexx ✭✭✭✭

    As told to you earlier http://sso.mediacomcable.com/ is not a valid website. The site is down and it has been verified by various URL checking website.

    https://downforeveryoneorjustme.com/sso.mediacomcable.com?proto=http

    https://www.websiteplanet.com/webtools/down-or-not/?dorn=http://sso.mediacomcable.com/

    https://www.isitdownrightnow.com/sso.mediacomcable.com.html

    Can you share the screenshot if the website is opening in your case.

    Regards

    Flex

  • BCDBCD
    edited January 12

    It only responds via Hypertext Transfer Protocol Secure (https://sso.mediacomcable.com). When entered via HTPS it comes back with an error message response from Mediacom. But the Mediacom error message response offers back three links. Selecting the first offered link (ihelp) and then "here" will get you to the Mediacom login screen. Selecting the second link (Mediacomtoday) and then "Log In / Sign Up" also gets you to the same Mediacom login screen. And finally, selecting the third link (Support Site) and then "MEDIACOM ID" gets you to a similar Mediacom login screen. In the first two cases "sso.mediacomcable.com" is in the URL and thus it does seem to be a valid site depending on how valid is defined. It should be noted that these three Mediacom login screens don't get you to the same Mediacom user sites. Only the first one provides for email account modifications, the other two take you to your Mediacom billing account. Not sure why.

  • It only responds via Hypertext Transfer Protocol Secure (https://sso.mediacomcable.com). When entered via HTPS it comes back with an error message response from Mediacom. But the Mediacom error message response offers back three links. Selecting the first offered link (ihelp) and then "here" will get you to the Mediacom login screen. Selecting the second link (Mediacomtoday) and then "Log In / Sign Up" also gets you to the same Mediacom login screen. And finally, selecting the third link (Support Site) and then "MEDIACOM ID" gets you to a similar Mediacom login screen. In the first two cases "sso.mediacomcable.com" is in the URL and thus it does seem to be a valid site depending on how valid is defined. It should be noted that these three Mediacom login screens don't get you to the same Mediacom user sites. Only the first one provides for email account modifications, the other two take you to your Mediacom billing account. Not sure why.

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