After update bd free, windows 10 got a blue screen

nebunie · March 2022

Hey,

I update the antivirus bitdefener free, and i restart my PC. After that i got a blue screen from windows " Your devide ran intro......." At some point in the blue screen was write somting about Srttrial.txt. I restart it manny times, stil same error.

Thanks in advance!
Gabriel

Mike_BD · March 2022

Hi @nebunie Gabriel :)

My reco is to uninstall , then fresh install the new Bitdefender Antivirus Free.

Stay safe,

Mike

WeiZKD · March 2022

I ran into same issue by upgrading bitdefender free too

here is my solution

https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234

launch "disable early-launch anti-malware protection" in safe mode menu

you should be able to boot into windows and reinstall bitdefender free

Scott · March 2022

I'd be careful with the above if you have Bitlocker enabled, you may end up booting into Windows Recovery, Repair, etc mode. You could run into a headache unless you have your recovery key printed off, just in case.

After update bd free, windows 10 got a blue screen

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