How to adjust Bitdefender window so it fits on the screen

I have bitdefender on a windows7 laptop but cannot see all the bitdefender window how can it adjust it?

Best Answer

  • Gjoksi
    Gjoksi mod
    Answer ✓

    Hello.

    You can't adjust (resize or maximize) the Bitdefender program window.

    You can only move, minimize or close the window.

    Regards.

Answers

  • Hello @Ed Harris,

    If you are unable to view the entire Bitdefender window, I would recommend checking the display resolution settings of your windows device and try a few setups to see which one is more suitable for your needs.

    Regards

    Premium Security & Bitdefender Endpoint Security Tools user

  • Scott
    Scott ✭✭✭✭✭
    edited June 2022

    That's what I was thinking, too. Along with if the dpi setting had been changed to see text better, it would also cause the BD console to display bigger.

    All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/

  • I am also having the same Issue. Did you get any solution?

  • No, I might uninstal if I cannot control it.

  • Changing the resolution might be your best solution as Alexander and Scott say.

  • If this is indeed a visual glitch, you may try to repair Bitdefender by following the steps described in the article below:

    This combined with resolution adjustments should fix the issue.

    Regards

    Premium Security & Bitdefender Endpoint Security Tools user

  • It's pretty basic stuff, allow users to resize the dialog and/or maximise it. Opening the window produces a dialog 665h x485w px, which has no resize handles on any of the windows corners, no maximise button just a minimise and close icon in the top right corner.

    When I view the results of a scan the text in the tables is truncated as the column widths are not wide enough to display the text within the column. I have to select the text in the Results table and paste it into Notepad to read it.

    Seriously its 2023, you need to do better!


  • Hello @MickLang,

    Thank you for your suggestion, your feedback is very important for us.

    In order for this feature to be evaluated by our Product Management, please open a Feature Request with our Enterprise Support Team by reaching out to them through any of the following channels:

    Kind Regards!

  • 2 years later and this issue still hasn't been addressed? I can't even get to the top bar so I can grab the box and move it. As a result I can't even see the upper right closeout X. The ONLY "solution" suggested is to change display resolution setting but I have that set very high for my vision. Am I and others with vision trouble supposed to change resolution every time we want to adjust the box?

    As MickLang rightly pointed out in September 2023:

    "It's pretty basic stuff, [to] allow users to resize the dialog and/or maximise it [and put] resize handles on any of the windows corners"

    Wouldn't this be like a line of code fix? Why hasn't it been done?

  • Hello @RoryCloud ,

    Please create a feature request for this as the only way to push a new functionality into the product is through this method. The higher the number of customers that request a feature the higher the chance that a feature request will be implemented.

    Our Product Management team analyzes every Feature Request based on a variety of factors such as number of customers requests, development effort and many other it is then marked as approved or not.

    Kind Regards,

    Andrei

  • Hello,

    Heads-up, we've been getting similar requests to resize the home solution UI as well. Check my answer on this thread, maybe it explains why this hasn't been done yet:

    @RoryCloud I think you are right to assume that technically, this wouldn't be so hard to do, but there are other implications which weigh considerably in making this decision. I think both apps have been designed so that they fit to screen under normal usage circumstances, bearing in mind the way in which most users use the application and the optimal and most frequently used resolution of the display.

    Regards,

    Alex

    Premium Security & Bitdefender Endpoint Security Tools user