Decrypting With "File Vault Transfer Utility". Any Help?

Telon
edited March 2023 in Utilities

Hello Community,

i would appreciate some help from your side.

I want to decrypt my old data safe, but i still got this error "OpenServiceW => 1060 [ERROR_SERVICE_DOES_NOT_EXIST]"

So it does'nt decrypt my files sadly :-(


Here my logs:


"Missing destination directory.

BDVEDISKL driver was started by the tool, performing stop.

SCM is null

BDVEDISKL driver stop failed.

BDVEDISKL driver was installed by the tool, performing uninstall.

SCM is null

SCM is null

BDVEDISKL driver uninstalled.

Performing protection op pid=23688

 Current dir is: G:\2_Fotografie\1_Eigene\Privat

 Current dir changed to: C:\Program Files\Bitdefender\Bitdefender Security\

 Current dir restored to: G:\2_Fotografie\1_Eigene\Privat

Transfer finalized.

Destination directory is now: C:\Users\Florian\Desktop\Neuer Ordner

Performing protection op pid=23688

 Current dir is: G:\2_Fotografie\1_Eigene\Privat

 Current dir changed to: C:\Program Files\Bitdefender\Bitdefender Security\

 Current dir restored to: G:\2_Fotografie\1_Eigene\Privat

Checking if BDVEDISKL driver is installed...

OpenServiceW => 1060 [ERROR_SERVICE_DOES_NOT_EXIST]

BDVEDISKL driver is not installed, installing...

drv_path: \??\C:\Program Files\Bitdefender\Bitdefender Security\eol\bdvedisk.sys

OpenSCManagerW OK

BDVEDISKL driver installed by this utility, will be uninstalled when done.

Checking if BDVEDISKL driver is running... not running, checking status.

StartService OK

isRunning: yes

Checking if BDVEDISKL driver is running... was started and is now running.

Loading user mode dll... loaded.

Checking vault file status... OK

Checking DISK available space... OK

Finding a free drive letter to mount vault... free drive letter Z: picked.

Mount vault file G:\2_Fotografie\1_Eigene\Privat\ich_uz.bvd to drive Z: ... OK.

Disabling indexing service on drive Z: ...

Checking DATA available size free space... OK

Copying content of vault disk Z: to C:\Users\Florian\Desktop\Neuer Ordner.

Copying complete. No errors have been recorded.

Dismount vault file G:\2_Fotografie\1_Eigene\Privat\ich_uz.bvd from drive Z: ... OK

Unloading user mode dll...

BDVEDISKL driver was started by the tool, performing stop.

ControlService SERVICE_STOP OK

BDVEDISKL driver stopped.

BDVEDISKL driver was installed by the tool, performing uninstall.

OpenSCManagerW OK

OpenServiceW OK

DeleteService OK

OpenServiceW => 1060 [ERROR_SERVICE_DOES_NOT_EXIST]

BDVEDISKL driver uninstalled.

Performing protection op pid=23688

 Current dir is: G:\2_Fotografie\1_Eigene\Privat

 Current dir changed to: C:\Program Files\Bitdefender\Bitdefender Security\

 Current dir restored to: G:\2_Fotografie\1_Eigene\Privat

Transfer finalized."

Comments

  • Ive got this same problem. Have you found a solution?

  • Gjoksi
    Gjoksi DEFENDER OF THE YEAR 2022 / DEFENDER OF THE MONTH ✭✭✭✭✭

    Hello.

    You should contact Bitdefender Consumer Support by chat, telephone or e-mail:

    Chat is the fastest way to get in touch with Bitdefender Consumer Support.

    NOTE: Bitdefender telephone support is not toll-free!

    Regards.