uninstall/reinstall

larryxdenise
larryxdenise
edited October 2023 in Install and Updates

When I use the un-install/re-install feature, are my settings put back, like I had them before the un-install?

thx

Best Answer

  • Scott
    Scott ✭✭✭✭✭
    edited October 2023 Answer ✓

    Hi @larryxdenise

    If you do a complete uninstall and re-install, you will lose all of your previous settings. If you run a repair, some of your settings may be saved and some lost. If you have a lot of custom firewall rules, I wouldn't count on all of them being saved, just in case. But, we don't get a lot of feedback regarding that outcome. There is no ability in Bitdefender to back up/export your settings to import them on a re-install.

    From this article on running a Bitdefender repair:

    https://www.bitdefender.com/consumer/support/answer/13429/

    • You can rest assured about your subscription. Reinstalling Bitdefender on the same device won’t be considered a separate device installation and won’t impact the validity of your subscription.
    • Your personalized settings will be preserved and accessible in the reinstalled version of Bitdefender. However, some other Bitdefender settings might revert to their default configurations.

    Regards,

    Scott

    All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/

Answers

  • larryxdenise
    larryxdenise
    edited October 2023

    Hi Scott,

    I did the uninstall/install and it fixed my problem with the Bitdefender task bar icon. I did have to go in and do some of my settings again, but no biggie.

    ty,

    dOc

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