Windows Is Not Working Right Since Last Update

tterb ✭

October 2023 in Install and Updates

Hi everyone,

I am running total security on a windows 11 machine.

Since the last update windows has been very choppy and laggy, and the mouse does not work right. Basically, it is unusable.

Anyone else?

Can this be fixed?

1

Comments

• 

  Gjoksi mod

  October 2023

  Hello.

  You should contact Bitdefender Consumer Support by chat, telephone or e-mail:

  https://www.bitdefender.com/consumer/support/help/

  Chat is the fastest way to get in touch with Bitdefender Consumer Support.

  NOTE: Bitdefender telephone support is not toll-free!

  Regards.

  2
• 

  tterb ✭

  October 2023

  I have noticed it is bcdservicehost chewing up CPU in task manager.

  2
• 

  Alexandru_BD admin

  October 2023

  Hello @tterb,

  Can you tell us what Bitdefender version do you have right now and when was the update carried out?

  In the meantime, check if this article helps:

  https://www.bitdefender.com/consumer/support/answer/87461/

  Regards

  Premium Security & Bitdefender Endpoint Security Tools user

  1
• 

  tterb ✭

  October 2023

  It seems I was wrong about Bitdefender. It was the AMD graphics driver causing the issue.

  Thanks

  2