Activation of Bitdefender BOX 2

Franna
edited May 20 in Bitdefender Box

Hi Guys

I bought bitdefender Box from the shop and apperently I am suppose to get a year subscription. Under the central it ask for a code to activate the subscription but where am i supose to get the code I did not buy it online so no email was send.

I checked the box and it was sealed when I got it there is no code inside unless I miss it somewhere. Any help would be appreciated

Regards

Francois

Comments

  • Hello.

    According to this article:

    https://www.bitdefender.com/consumer/support/answer/1715/

    if you purchased Bitdefender from a physical retail store, you’ll find the activation code printed on a card inside the box that the Bitdefender software came in.

    Maybe, you should check the box again and see for a card with the activation code printed.

    Regards.

  • Flexx
    Flexx mod
    edited May 20

    Additionally, you can contact Bitdefender Box support by visiting the following link: https://www.bitdefender.com/consumer/support/answer/3680/

    There, you can reach a support representative through email, chat, or phone. Alternatively, you can share your query with the Bitdefender Box support team by sending an email to boxsupport@bitdefender.com. The support team will respond to your query within the next 24-48 hours, excluding weekends.

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • Thanks for the response guys will have to mail them. I checked and triple checked the box again there is a card in there but no code. The card only states that the product has a year warranty.