Utilities
Utilities
Bitdefender Total Security - Utilities
My Bitdefender Utilities are not working when I click on the Optimize button. I have tried going through Administrator but that does not work. I have uninstalled and reinstalled the programme. That did not work.
Can you please assist.
Thank you.
Carol
Answers
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Kindly contact Bitdefender support by visiting
Depending on your selected product and the type of issue you're facing, you can reach a support representative via email, chat, or phone.
If you choose email support, you will receive a ticket number in your registered email. Kindly generate and attach the following logs to the ticket:
Generate Bitdefender BDsysLog:
Generate Bitdefender Support Tool Log:
Generate Bitdefender Connectivity Log:
If the generated logs are larger than 25 MB, which is the attachment limit for most email vendors, you can upload the logs to and share the link with the support team.
Regards
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Bitdefender Ultimate Security Plus (user)
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