Resetting of bitdefender should not need re-installation of the product

Rock.87
Rock.87 ✭✭✭
in Product features and Ideation

Bitdefender Password Protection should offer a password reset option for home users, similar to the feature available for business accounts. This is crucial because downloading and re-configuring the entire product in case of a forgotten password can be time-consuming and inconvenient, especially for users with slow or unreliable internet connections.
Users may need to urgently reset their password for security reasons, and reinstalling the product might not be feasible in such situations. It's unclear why this essential feature hasn't been extended to home users.

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  • Alexandru_BD
    Alexandru_BD admin

    Hello @Rock.87,

    Currently, there is no such method. There used to be a reset tool that worked in safe mode, but it was disabled.
    Thank you for sharing your feedback here. If I find out more, I'll come back to the thread.

    Regards

    Premium Security & Bitdefender Endpoint Security Tools user

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