Issue with Profile Auto-Switch due to Webex Application

DasCanard
DasCanard ✭
edited November 12 in Utilities

When using Bitdefender's automatic profile selection feature, I'm experiencing an issue where the Work profile remains permanently active at the end of the day.

After investigating the issue, I was able to determine that this behavior is caused by the Webex application. The attached video demonstrates the problem and its connection to Webex in detail.I hope you can address this issue and develop an appropriate solution.

EDIT:
Found out that "Cisco Webex Service" can't be killed first because "Cisco Webex Meetings (32 Bit)" restarts it immediately. So those both processes should not be used to monitor if webex is currently used or not.

https://share.richy.sh/24/11/V4MGGo.mp4

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Comments

  • Alexandru_BD
    Alexandru_BD admin

    Tagging @camarie here for a more advised opinion. 🙂

    Thanks for sharing your findings @DasCanard 👍️

    Premium Security & Bitdefender Endpoint Security Tools user

  • DasCanard
    DasCanard ✭

    Sorry for tagging, but here is a friendly reminder 😄
    @camarie

  • camarie
    camarie BD Staff

    (No problem for tagging, that's a way to make me alerted).

    Just filed an issue based on your findings. This will go to another team (meaning not directly the one I am in) but now it is assigned and it will be prioritised. I cannot offer a time frame now, but I will keep asking (either they will solve it, or get tired from me stressing them :) - anyways, it makes no difference as long as this will get fixed).

    As soon as I have news I will update here. Feel free to ping every now and then to get updates if we don't get back soon.

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