BD continually disables WiFi

Question

This is getting very annoying.  BD continually disables my WiFi, and does not save the key so I have to type it in every 15-30min.  I've set it as both my office network and not my office network with no difference in outcome.  I have multiple desktops and laptops running BD with no issues, just this new laptop is having issues (Win10 Pro OS).

What setting changes are required to keep my WiFi active?

Alexandru_BD · Answer

I see. Well, thanks for following up with your findings here. 🙂

429CV23 · Answer

Thanks for the response!

It does not, same issue, connects then disconnects very quickly.

I disabled all the BD features and still had the issue.  I disabled Windows firewall, anti-virus, etc after it activated when BD was off.  Still no luck.  Found the little &^%#$ culprit - a WLAN application used by the Hyundai GDS diagnostic system which I also use this laptop for.  I killed it in Task Manager and all is well.  I disabled access for it in the apps configuration but it still starts and causes the issue.  I renamed it old WlansetVE.exe, hopefully that will now prevent it from running.  I'll manually disconnect the WiFi when using the GDS stystem.

Alexandru_BD · Answer

Hello,

Does the Wi-Fi work if you disable the firewall in Bitdefender on that device, or not?