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Installing

Portales1957

this doesn’t fix the problem !

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Scott

Hi @Portales1957

And what problem would that be? It's hard to tell anything by your post and thread title.

Thank you.

Portales1957

the fact it won’t let me install updates and repeats saying I need iOS update when I’m already at the latest version !

Portales1957

cannot install or activate on phone or computer

Scott

Hi again @Portales1957

It sounds like something where you need to contact off forum support directly. Please follow the How to's & Troubleshooting prompts until you get to the Contact Support box. When you click on that you will be shown the support channels, Chat can be the quickest way to get things hopefully resolved. If needed, ask to chat with a support rep, if the Bot doesn't seem to be helping.

https://www.bitdefender.com/consumer/support/help/

Kind regards.