Key To Rollback To 2008 (2009 Buggy On Vista X64)
I need some help. I have been using Bitdefender since v8. I recently upgrade my OS to Vista x64. As my 2008 subscription was almost up, I naturally installed the latest version (BD 2009). Well, I had a ton of freezes that took me many hours of troubleshooting, but I finally traced it down to BD 2009. I rolled back to 2008 and everything is working great.
Now here's the problem. I purchased a year's subscription to BD 2009, but my BD 2008 won't take it! I need to change my key back to 2008. I don't think it is fair to have a just paid for a year's worth for 2009 when it doesn't even work. I sent BD an email, but I haven't gotten any responses. Can someone please let me know who I can contact that can take care of this?
If this is not resolved, I will switch to a different anti-virus company that is more responsive and doesn't release buggy software.
Comments
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Please contact LiveAssistance: http://www.bitdefender.com/site/KnowledgeBase/getSupport/ (Customer Support)
They can answer the questions about license and registration.
Cris.0 -
Please contact LiveAssistance: http://www.bitdefender.com/site/KnowledgeBase/getSupport/ (Customer Support)
They can answer the questions about license and registration.
Cris.
Thanks for the link. They seem to be working on it now.0 -
It is often difficult to say for certain what causes a given problem. I have Vista x64 on my laptop and BD AV 2009 works great. In fact I tried BD 2008 first since I had a 3 PC license and was using it on my Vista x32 desktop, but on x64 it would not update properly, so I tried BD 2009 and Viola', it works perfectly. So now I have BD 2009 on both my x32 and x64 Vista machines with great result.
Ron0
