sockspy.dll

ccooper1971
ccooper1971
in General talk

Sometimes when I start my computer I get a Explorer error and it has to shut down? :(


It has sockspy.dll in its description and all my searching says it is a bitdefender file

Comments

  • AndreiASM
    AndreiASM

    Hi!


    Indeed it is a BitDefender file. When you succeed on BOOT'ing windows , please try either to make an update to BD, either try to repair the current installation by placing the CD in your optical drive and choosing "Repair". If none removes the problem, you can try to reinstall BD.


    Andrei

  • Niels
    Niels ✭

    Hi


    Try what is suggested in this topic : http://forum.bitdefender.com/index.php?showtopic=420


    You can rename sockspy.dll but that will disable the firewall.


    Regards


    Niels

  • ccooper1971
    ccooper1971
    Sometimes when I start my computer I get a Explorer error and it has to shut down? :(


    It has sockspy.dll in its description and all my searching says it is a bitdefender file


    I just got a response back from BitDefender email help and they said to do this


    "Dear ***** *******,


    Thank you for your interest in our BitDefender security solution.


    To overcome this error, go to the following folder:


    C:\Windows\system32\ and rename the file sockspy.dll to sockspy.dl_ then


    restart the computer.


    Best regards,


    Radu Moumene


    BitDefender Technical Support Engineer"


    I do not know if it works yet but something to try?

  • mlenox
    mlenox

    "... rename the file sockspy.dll to sockspy.dl_ then restart the computer."


    Doesn't this disable some BitDefender features? Why would I pay for something and then disable it to make it work?

All Time Leaders

Categories

Defenders of the month