I'm Sick Of Installing Bd Av 2009 :@

hi


I have purchased for bd av 2009 for 3 pc ..


and honestly the process of installing bd is too hard ! :(


it's run now in 2 pc ok after I made format for one of them


but I still can not install it in the 3rd ..


I made format ,, I have used Windows Install Clean Up for uninstall Nort*n .. I have delete any nort*n related files!! and I did thousand of restart and still not working !


I keep get msg that said " setup was unable to find the package bdav.msi ... " and ask for online av scanner !!


plz tell me what to do!!

Comments

  • Before running the installer again please use this removal tool first for BitDefender and restart.


    It would also help if you could run a removal tool for Norton before the install - you can access it here.


    Please try to install BitDefender by downloading one of the files available at these links - save it on the PC, then run it:


    32 bits OS


    64 bits OS

  • Before running the installer again please use this removal tool first for BitDefender and restart.


    It would also help if you could run a removal tool for Norton before the install - you can access it here.


    Please try to install BitDefender by downloading one of the files available at these links - save it on the PC, then run it:


    32 bits OS


    64 bits OS


    thanks .. but still not working :(


    any other solutions ?!

  • lol cant install on 3rd pc? :mellow::huh:

  • Dear iamal,


    To start you need to have a compress tool such as winzip,7zip,winrar,... to be able to try this:


    Please try this:


    right click on the installer package, and choose extract to (the best thing is that you let your compress tool extract it to e.g bitdefender_total_security_2009_32b now open that folder and double click on the bdts.msi (it can have a different file name depending which version of BitDefender version the example I gave was for Total Security, it could be named bdav.msi or bdis.msi, you should always see an icon that looks like a computer with a cd-rom), to start the installation.


    Kind regards,


    Niels

  • iamal
    edited March 2009
    Dear iamal,


    To start you need to have a compress tool such as winzip,7zip,winrar,... to be able to try this:


    Please try this:


    right click on the installer package, and choose extract to (the best thing is that you let your compress tool extract it to e.g bitdefender_total_security_2009_32b now open that folder and double click on the bdts.msi (it can have a different file name depending which version of BitDefender version the example I gave was for Total Security, it could be named bdav.msi or bdis.msi, you should always see an icon that looks like a computer with a cd-rom), to start the installation.


    Kind regards,


    Niels


    finally installed :)


    but it's inactive ! icon is black !


    print screen here


    thank u so much

  • rootkit
    rootkit ✭✭✭

    @ iamal


    What Windows do you have ?

  • Dear iamal,


    Good to hear that it worked. Glad that I could help you. You are welcome.


    Sometimes after a product upgrade you need to reboot your pc. But sometimes you don't see a pop-up. Does the issue still remains after a reboot? How many free memory do you have? It can happen that when there is too few free memory you will get the message services aren't responding.


    Kind regards,


    Niels