Can't Update Bd Total Security 2009

djmach · April 2009

hi im new in this forum. I would like your help cause i can't update my BD Total Security 2009.

The Problem is that i get an error

"An Error Ocurred During The Update(Invalid Server or Proxy Settings)

The version i got is:

BitDefender Total Security 2009

Version:12.0.11.5

(Trial)

can someone help me :mellow:

cause i can't get updates :mellow:

SecurityAdvisor · April 2009

Do you use a Proxy? maybe a reboot works

alexcrist · April 2009

Hello djmach,

Please post a screenshot of the Settings tab (from the Update section).

Also, do you use any proxy servers to connect to the internet?

Cris.

djmach · April 2009

well to be honest i really don't know if i'm using a proxy server

but here is the image of my update settings

alexcrist · April 2009

The settings look OK in BitDefender.

Please try to open your browser and access this link: http://upgrade.bitdefender.com

Please post what error/message you get.

Also, what browser do you use? I need this information so I can tell you how to check for your proxy settings.

Cris.

gautam · May 2009

The settings look OK in BitDefender.

Please try to open your browser and access this link: http://upgrade.bitdefender.com

Please post what error/message you get.

Also, what browser do you use? I need this information so I can tell you how to check for your proxy settings.

Cris.

i have the same problem...

Error message i get is Internet Explorer cannot display the webpage...i use both internet explorer and firefox cannot open on both of them...