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Hi,

I am running xp64 sp2, but when i install bitdefender total security and i want to activate my account, the system says: can't connect to the server, please try again later.

In windows vista X 64 it's working fine???

Please help.

I do have internet connection in xp and firewall is turned off.

I am out of ideas.

Myaccount.bitdefender.com is working well.

Tried to contact support, but there is no response from there................

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zedzero

horrible customer service

your phone line disconnects me everytime i call, your live chat goes to email, even after the guy in live chat said "restart your comp and come back and we will talk"

i came back he was gone.. he had no care in the world for my needs..

after spending 120$ i expect some sort of service but obviously you guys do not agree.

here is a screen shot of my problem im sick of trying to explain it to you people

Raziel v. Nosgoth

plz provide more information about your OS and the installed additional security

software.

A HjT-Log would be helpful.

Regards

Raziel

Raziel v. Nosgoth

are you able to create an additional account for your XP engine ?

Raziel

koppelrath

Hi

are you able to create an additional account for your XP engine ?

Raziel

Also then, it says: can't connect to server.

But when i go to myaccount i can login with the new account :wacko:

Alex Stanciu

Hello koppelrath and zedzero ,

An email was sent to you , with the appropriate tool for solving this issue . Also , there is another topic opened in regard to this error message:http://forum.bitdefender.com/index.php?sho...12958&st=20 . Please reply here if you have any other questions .

Thank you .