Scanning Outgoing Mail When No Mail's Being Sent

For quite some time, and increasinggly now, my bitdefender antivirus 2009 has been showing a box, "SCANNING OUTGOING MAIL" from time to time. this appears when i'm not sending any mail at all. Funnily, I've never seen it appear when i'm actually sending mail!!

I heard this might be the work of some hidden virus, but the antivirus has removed all infected files (malware or any other) as far as i know. and my scans seem to be working fine.

Can anyone tell me if this is really a problem or does it have some other explanation??

Thanks,

Hello reallywindy ,

In order to be able to provide you more information's , please tell us what email client and what Windows system do you use . Also please go to the next location from your computer : C:\Program Files\BitDefender\BitDefender 2009 and look after the file called "vshield.xml" . Copy it on your desktop then upload it here : http://www.sendspace.com/ . Please reply with the download link as well .

Thank you .

Hello reallywindy ,

Please follow the steps bellow :

1. Download a new version of the the vshield.xml file from the next link : http://www.sendspace.com/file/ennjfs .

2. Restart your computer in Safe Mode :

- restart the computer;

- repeatedly press the "F8" key several times before Microsoft Windows begins

to load (you need to press "F8" until you will be displayed a text menu);

- select "SAFE MODE" in the text menu and press "Enter".

- wait while Windows loads in Safe Mode; this process ends with a confirmation

message; click "Yes" to acknowledge.

3. Copy the vshield.xml file downloaded earlier in the next location : C:\Program Files\BitDefender\BitDefender 2009 and choose Yes when you will be asked if you want to replace the file .

4. Restart your computer in Normal Mode and let us know if the same sittuation occurs .

Thank you .