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Problems With Standyby And Hibernate By Using Bd2010is & Win7ultimate X64

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M.Hennicke
M.Hennicke
in Bitdefender 2010 products

Hello Community,


Hello Support,


i have use Windows Vista Ultimate x64 with BD09IS. Then i have update my Bitdefender to 2010IS.


After update my Vista get errors by going to Hibernate or Standy-Mode. The screen was blending to black-color and the hdd is saving same datas. After 30sec, the hdd-led is flashing in large intervalls (5accesses/min). The screen is black.


after 10-15min waiting, i get a blue screen with error "Driver_POWER_STATE_Failure".


At yesterday, i have upgrade my windows to windows 7 ultimate x64 RTM. The problem is no soluted.


When i uninstall BD2010, the hibernate is functional corectly.


How i must do for fix the problem?


Best regards


Matthias

Comments

  • andreidumi
    andreidumi
    Options

    Matthias H ,


    The issue is known, and a fix is underway. On Tuesday the fix will be released via Update. I hope it is fast enough for our users. Until then all i can say is to try to avoid putting the computer to sleep.

  • marcustlewis
    marcustlewis
    Options

    Hello, BitDefender,


    I downloaded your product a week ago for my Vista 64 PC after seeing a very positive review online. Ever since installing, when my computer goes into sleep mode I get a blue screen of death on wake up.


    I UNINSTALLED YOUR PRODUCT AND IT IS STILL DOING THIS!!


    BTW, No thanks, I don't want to update, I want it fixed and BitDefender UNINSTALLED.


    Thanks,


    Marcus

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