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Total Security Trying To Update But Doesn't Update

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FuSchnickens
FuSchnickens
in Bitdefender 2010 products

I just downloaded a trial of the Bitdefender Total Security 2010 but it simply will not update. It's trying to update. I even see the time of the last update check and under status it says currently checking but it never does finish the update. Under last update it still says "Never". Everything else seems to be working. Whats going on here?

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  • FuSchnickens
    FuSchnickens
    Options
    I just downloaded a trial of the Bitdefender Total Security 2010 but it simply will not update. It's trying to update. I even see the time of the last update check and under status it says currently checking but it never does finish the update. Under last update it still says "Never". Everything else seems to be working. Whats going on here?


    Does anyone know what's causing this? I'm about to give up on this product. The support for potential customers is lousy.

  • lutz
    lutz
    Options

    Well, in Europe it's weekend now. Are YOU working 24/7 in your job?

  • Alex Stanciu
    Alex Stanciu ✭✭
    Options

    Hello FuSchnickens,


    Please try the following steps :


    1. Open BitDefender, click on Settings and choose the Expert Mode .


    2. Click on Firewall and disable it for 15 minutes .


    3. Click on Update then click on Update Now and look if the same issue occurs .


    Also, make sure that you have disabled the Windows Firewall then try one more time to update your BitDefender .


    Thank you .

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