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Clicking On Virus Scans Tab Results In Critical Error And Product Restart

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tuhin_chatt
tuhin_chatt
in Bitdefender 2009 products

First my scan options are gone and now everytime I click on the virus scan tab in advanced view, I am prompted that a critical error has occured.I tried repair, uninstalling and re-installing even the patch that you recommended in a post.Even then nothing is working.Just to let you know, my brother accidentally deleted the installed files and since then the problem has been persisting.Please help me out, I desperately need the antivirus back in working condition

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  • tuhin_chatt
    tuhin_chatt
    Options

    By the way i forgot to mention my OS is Vista Home and I am using BitDefender 2009.please help

  • Alex Stanciu
    Alex Stanciu ✭✭
    Options

    Hello Tuhin,


    This issue has been solved on our 2010 version . That is why we recommend you to upgrade for free following the next steps.


    Thank you .

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