A Few Items That Bd Cannot Remove
DeepScan:Generic.PWStealer.5EF38A1C
Dropped:Trojan.Spy.Agent.NVX
Generic.PWStealer.0DC26525
Generic.PWStealer.0E96BF1A
How do I get rid of these?
Comments
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DeepScan:Generic.PWStealer.5EF38A1C
Dropped:Trojan.Spy.Agent.NVX
Generic.PWStealer.0DC26525
Generic.PWStealer.0E96BF1A
How do I get rid of these?
Avis log file: http://www.sendspace.com/file/6irtwi
The Gmer.zip file link seems to be broken, I was unable to dl this file.0 -
Hello teamcustomcraft ,
I have sent you an email with the Gmer tool attached and with the steps that will help you run a Deep System scan . Please reply to my email with the Gmer and the scan log , so that we can send all these report to my colleagues from the Virus Analysis Team for further investigation .
Thank you .0 -
Hello teamcustomcraft ,
I have sent you an email with the Gmer tool attached and with the steps that will help you run a Deep System scan . Please reply to my email with the Gmer and the scan log , so that we can send all these report to my colleagues from the Virus Analysis Team for further investigation .
Thank you .
I was unable to find the file in question. I'm still coming up with 2 infected files.0 -
DeepScan:Generic.PWStealer.5EF38A1C
Dropped:Trojan.Spy.Agent.NVX
Generic.PWStealer.0DC26525
Generic.PWStealer.0E96BF1A
How do I get rid of these?
Add these to your list:
Gen:Trojan.Heur.Nsanti.qq7@bCrMX1o Gen:Trojan.Heur.PT.5eZ@b0dvRWn
Gen:Trojan.Heur.PT.KeZ@b0dvRWn Gen:Trojan.Heur.PT.bey@b0dvRWn
Gen:Trojan.Heur.PT.ceZ@b0dvRWn Gen:Trojan.Heur.PT.eeZ@b0dvRWn
Gen:Trojan.Heur.PT.feZ@b0dvRWn Gen:Trojan.Heur.PT.ieZ@b0dvRWn
Gen:Trojan.Heur.PT.leZ@b0dvRWn Gen:Trojan.Heur.PT.zeZ@b0dvRWn
Every time you delete them they just reappear on the next reboot even though BitDefender says there are no threats. Go figure. Looks like they had a similar problem back in January of this year with another Trojan.Heur virus0 -
Add these to your list:
Gen:Trojan.Heur.Nsanti.qq7@bCrMX1o Gen:Trojan.Heur.PT.5eZ@b0dvRWn
Gen:Trojan.Heur.PT.KeZ@b0dvRWn Gen:Trojan.Heur.PT.bey@b0dvRWn
Gen:Trojan.Heur.PT.ceZ@b0dvRWn Gen:Trojan.Heur.PT.eeZ@b0dvRWn
Gen:Trojan.Heur.PT.feZ@b0dvRWn Gen:Trojan.Heur.PT.ieZ@b0dvRWn
Gen:Trojan.Heur.PT.leZ@b0dvRWn Gen:Trojan.Heur.PT.zeZ@b0dvRWn
so amateurish of Bd Lab instead of changing the last words and numbers: @b0dvRWn they change the *eZ ... they could safe names with these detection-Name....
well someone made a list of suggestion for heuristic names at the Suggestion for 2010beta TOPIC.0 -
Hello teamcustomcraft ,
We have replied to your email . Please send us back the latest Deep System Scan report created on your system.
Thank you .0 -
Hello teamcustomcraft ,
We have replied to your email . Please send us back the latest Deep System Scan report created on your system.
Thank you .
Recieved your reply, we are unable to locate the file that you suggested to be deleted.0 -
Recieved your reply, we are unable to locate the file that you suggested to be deleted.
Anyone know anything else we can do? Is there something I can download to get rid of these 'threats'? The computer has been out of commision for too long!0 -
yes just Disable Antivirus and then do a FullScan and i think they will be deleted, IF you set 1delete while fullscan and 2second Move to Quarantine when fullscan...
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Hello teamcustomcraft,
One of my colleagues from the Malware team sent you a response through the email. Please reply if you have any other questions.
Thank you .0 -
Will a system roll-back get rid of these viruses?0 -
Will a system roll-back get rid of these viruses?
dude i feel bad for you, bcz you shouldn't do a system roll-back just for few viruses, if you have not been ride with the viruses i think i know an example how to get rid.
1:Disable AntiVirus completely,
2: Download CCleaner, install and run to delete all temporary files and this works it has done for me.
I also had some viruses i could not get rid off but with CCleaner and Bitdefender disabled it worked like a charm
GL.0 -
dude i feel bad for you, bcz you shouldn't do a system roll-back just for few viruses, if you have not been ride with the viruses i think i know an example how to get rid.
1:Disable AntiVirus completely,
2: Download CCleaner, install and run to delete all temporary files and this works it has done for me.
I also had some viruses i could not get rid off but with CCleaner and Bitdefender disabled it worked like a charm
GL.
I ended up running a manual scan in Safe Mode....and was able to rid the viruses after a few tries....but now have another one back!
Trojan.Packed.Hiloti.Gen.1 ?
ugggggghhhhhhhhhhhh
To make things worse, this is on an off site computer and I'm trying to walk someone thought all this via email/phone.0 -
send another logs set to BD. Then another one. Then full scan, then deep scan. then log.
By the time either problem would be rectified automatically or u will throw away the product, and this tread will be closed.0 -
I ended up running a manual scan in Safe Mode....and was able to rid the viruses after a few tries....but now have another one back!
Trojan.Packed.Hiloti.Gen.1 ?
ugggggghhhhhhhhhhhh
To make things worse, this is on an off site computer and I'm trying to walk someone thought all this via email/phone.
hey there could you guys help me i have the same problem, i cant get rid of torjoan.packed.hiloti.gen.1, could you help me asap
thanks0 -
Hello unkwown,
We would like you to go to the next link :http://www.bitdefender.com/site/KnowledgeBase/consumer/#490 and run the BDSI and the Gmer tools as described in the article . After you obtain these reports , you will need to upload them here then reply with the download links . My colleagues from the Virus Analysis team will analyze these files and we will contact you back with further instructions after the analysis is complete . Besides these reports, please run another Deep System Scan and then save the scan log. Upload it on the same page then post here the download link.
Thank you .0
