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Bitdefender Report Wizard .. During The Writing In The Messenger !

Options
Mr.00
Mr.00
in Bitdefender 2010 products

Hello everyone


System


1253369363.png


Version Messenger


1253368615.png


Version Messenger plus


1253385863.png


Through writing in a conversation, Messenger, or copy the words


of this error occurs


and decide to hang BitDefender for work


1253348148.png

Comments

  • Alex Stanciu
    Alex Stanciu ✭✭
    Options

    Hello Mr.00,


    We have sent you an email for further investigation on the email address that you provided. Also, please try renaming the "imguimsn.dll" file as described here :http://forum.bitdefender.com/index.php?showtopic=15184 and let us know if the same issue occurred.


    Along with the reports that we have asked you, please go to the next location : C:\Documents and Settings\All Users\Application Data\BitDefender\Desktop\Temp and send us all the files that you will find there.


    Thank you .

  • Mr.00
    Mr.00
    Options
    Hello Mr.00,


    We have sent you an email for further investigation on the email address that you provided. Also, please try renaming the "imguimsn.dll" file as described here :http://forum.bitdefender.com/index.php?showtopic=15184 and let us know if the same issue occurred.


    Along with the reports that we have asked you, please go to the next location : C:\Documents and Settings\All Users\Application Data\BitDefender\Desktop\Temp and send us all the files that you will find there.


    Thank you .


    Hello Alex Stanciu


    i have Reply sent you an emai


    Thank you

  • Alex Stanciu
    Alex Stanciu ✭✭
    Options

    Hello Mr.00,


    Unfortuantely we have not received any replies from you . Please try to send the email one more time .


    Thank you .

  • delixis
    delixis
    Options
    Hello Mr.00,


    We have sent you an email for further investigation on the email address that you provided. Also, please try renaming the "imguimsn.dll" file as described here :http://forum.bitdefender.com/index.php?showtopic=15184 and let us know if the same issue occurred.


    Along with the reports that we have asked you, please go to the next location : C:\Documents and Settings\All Users\Application Data\BitDefender\Desktop\Temp and send us all the files that you will find there.


    Thank you .


    Hello Alex,


    This method will not work any more because BDIS 2010 has fixed itself by re-create this file again and again after turn on the computer. More solution please, before I turn back on your products.

  • Mr.00
    Mr.00
    Options
    Hello Mr.00,


    Unfortuantely we have not received any replies from you . Please try to send the email one more time .


    Thank you .


    The report has been sent to you in private


    Thank you

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