Bitdefender Report Wizard .. During The Writing In The Messenger !

Mr.00
Mr.00
in Bitdefender 2010 products

Hello everyone


System


1253369363.png


Version Messenger


1253368615.png


Version Messenger plus


1253385863.png


Through writing in a conversation, Messenger, or copy the words


of this error occurs


and decide to hang BitDefender for work


1253348148.png

Comments

  • Alex Stanciu
    Alex Stanciu ✭✭

    Hello Mr.00,


    We have sent you an email for further investigation on the email address that you provided. Also, please try renaming the "imguimsn.dll" file as described here :http://forum.bitdefender.com/index.php?showtopic=15184 and let us know if the same issue occurred.


    Along with the reports that we have asked you, please go to the next location : C:\Documents and Settings\All Users\Application Data\BitDefender\Desktop\Temp and send us all the files that you will find there.


    Thank you .

  • Mr.00
    Mr.00
    Hello Mr.00,


    We have sent you an email for further investigation on the email address that you provided. Also, please try renaming the "imguimsn.dll" file as described here :http://forum.bitdefender.com/index.php?showtopic=15184 and let us know if the same issue occurred.


    Along with the reports that we have asked you, please go to the next location : C:\Documents and Settings\All Users\Application Data\BitDefender\Desktop\Temp and send us all the files that you will find there.


    Thank you .


    Hello Alex Stanciu


    i have Reply sent you an emai


    Thank you

  • Alex Stanciu
    Alex Stanciu ✭✭

    Hello Mr.00,


    Unfortuantely we have not received any replies from you . Please try to send the email one more time .


    Thank you .

  • delixis
    delixis
    Hello Mr.00,


    We have sent you an email for further investigation on the email address that you provided. Also, please try renaming the "imguimsn.dll" file as described here :http://forum.bitdefender.com/index.php?showtopic=15184 and let us know if the same issue occurred.


    Along with the reports that we have asked you, please go to the next location : C:\Documents and Settings\All Users\Application Data\BitDefender\Desktop\Temp and send us all the files that you will find there.


    Thank you .


    Hello Alex,


    This method will not work any more because BDIS 2010 has fixed itself by re-create this file again and again after turn on the computer. More solution please, before I turn back on your products.

  • Mr.00
    Mr.00
    Hello Mr.00,


    Unfortuantely we have not received any replies from you . Please try to send the email one more time .


    Thank you .


    The report has been sent to you in private


    Thank you

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