Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Bdis2009 Firewall Conflit With New Windows Live Messenger

Options
Emile
Emile
in Bitdefender 2009 products

Hello,


since the installation on the new Windows Live Messenger I must disable the BD Firewall to have access to Live Messenger server despite the fact that all rules show "Allow"


msn6.th.jpg


Recommendations?


Thanks in advance.


BTW I cannot upload files any more so I contact you


uploadfile.th.jpg

Comments

  • Alex Stanciu
    Alex Stanciu ✭✭
    Options

    Hello Emile,


    For start please open BitDefender, click on the Switch to Advanced View button, and then click on the Firewall module. Select the Network tab in the upper menu and click on the current "Network Type", pull down the drop-down menu and select "Trusted Local", Stealth to "No" and Generic to "Yes". After that click on the Rules tab and click on the Reset Rules button. Check to see if the same issue occurs with Windows Live Messenger.


    Thank you .

  • Emile
    Emile
    Options

    Hello Alex,


    After following your instructions AND a reboot (needed otherwise it did not work) the problem is solved


    :D

  • Emile
    Emile
    Options

    Hi,


    I forgot : thanks Alex

All Time Leaders

Categories

Defenders of the month