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Latest Version & Flashget Problem

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3dguymax
3dguymax
in Bitdefender 2010 products

Hi I'm new here but i need to know what is the latest version of BT 2010 mine is 13.0.18.


Secondly need to know how do i fix Flashget problem


I have been using flashget for a very long time and gave me no problem when i had different internet security softwares.The problem here is that when i am downloading initially i get 60-80kbps download speed but after sometime the speed dramatically reduces to 15-20kbps and even when i have closed the program the internet icon keeps on running even when i have shut it down from services.Initially i had to shut down the modem and then restart,but each time i used to download the download the problem occurred.This problem happens on both notebook and desktop.


I thought that the firewall rules might be the issue so i started to deny TCP/UDP and it did work but don't exactly know how to configure it out.So I usually just reset the rules but it is quite a pain to open each time I have to reset the rules.


Is there a solution out there.Also I saw in the forum that software stops working while running"The BitDefender Security Service(vsserv.exe) is unavailable at the moment".What does this mean???


Please help

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Comments

  • Alex Stanciu
    Alex Stanciu ✭✭
    Options

    Hello 3dguymax,


    In order to further investigate this sittuation please follow the steps bellow :


    1. Open My Computer.


    2. Browse to


    C:\Program Files\BitDefender\BitDefender 2010


    - considering that BitDefender was installed on the default C partition


    3. Doubleclick on the supporttool.exe file .(in case you have Windows Vista or Windows 7, right click on the the supporttool.exe file and choose "Run as administrator" )


    4. Click on Next, wait a few minutes for the progress bar to complete and then click on Finish .


    5. Go to the desktop, upload the report on http://www.sendspace.com/ then send me a PM with the download link .


    We are looking forward to your reply.


    Thank you.

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