Bit Defender 2010 Won't Connect To Internet

Please send me a mail also.

I can enter my product key but no activation.

Hi, the same problem for me.

Please help me.

Thanks.

I have the same problem. Internet is connected but cant create a account? pls send the procedure

Re. Bit Defender Internet Security 2010:

I have the same problem. I have already installed the program twice, no luck. Can´t activate, can´t update.

Can-t access internet pages that have a password, either. Why could this be happening ?

I installed the same program in another computer, and it it is running OK.

There is one hitch, though: In the first deep system scan, it went through more than 4 million objects, skipped more than a million, and took almost 4 and a half hours to do it. I wonder if it went into a loop.

The second deep scan went through 2,430,000 + objects, skipped almost 2 million, and still took over 2 and a half hours.

The previous version I used (v.10) did a deep scan in a little over an hour, if I remember well.

In this computer updates worked well after installing a second time.

The setting for the program are exactly the same in both computers.

I am evaluating the 2009 and 2010 versions, to see which one I will keep. So far, it looks like 2009 is winning.

Would very much appreciate your help to solve these issues. Thanks.

I also have the same "create account" problem for BD antivirus 2010, can i get the email as well? Thx

I am trying to activate the trial version of Internet Security 2010. Mcafee has already been uninstalled and Windows Firewall is not enabled. I am running Windows XP Pro. I keep getting this message: Activation failed because no internet connection was detected. My cable internet is fully functional. I tried disabling BitDefender firewall with the same result. How can I fix this?

Thanks.

ok this is the second time i;m having this problem. My bitdefender 2010 will not update and i can't set to update automatically. this is becoming very annoying and am seriously thinking about asking for a refund as the product clearly doesn't work properly.

can someone give me a permanent solution please, not just a quick fix!

thanks Darren

Hello NewUser123, tengin and Chris B,

NewUser123 and tengin: We have sent you the procedure through the email. Please reply if you have any other questions .

Chris B : We have sent you another email that will help you create a BitDefender account.

This issue is known and we are currently working on a fix .We are sorry for this sittuation and please rest assure that it will resolved as soon as possible.

Thank you .

could you please send me the procedure too, i also cant activate my account.. it keeps saying there is no internet connection, thanks

Can someone send me the procedure too????

I even went on the Bitdefender website and manually put my license on my account and still same activation error.

Can anyone help?????? I haven't received an email, I opened a ticket attached the log and tar file and no response yet. I

/applications/core/interface/file/attachment.php?id=5751" data-fileid="5751" rel="">BDFileInfo.log

Just to mention that I am not connecting through proxy servers and I have tried to change the update servers to the alternate servers.

Same problem here. Registered OK but can\t activate it (no internet connection)

I too have got the problem that I can't create an accont or login (no internet connection), but Bitdefender did confirm my license is valid. Can I have the e-mail with the workaround, please?

Is anybody can resolved this connection problem? Because I don't see any resolution here

I have disable wired and wireless network, and connect using modem, but still get 'no internet detected' issue.

Time is running, and I still cannot activate my purchased BitDefender TS 2010...

I have been searching for the solutions but find nothing (including sending a direct message to support)

Please help...

Hi all,

I'm having the same problem too. I can't get Bitdefender activated because no internet connection is detected. I am behind a proxyserver.

Can I get the mail for resolving this issue too?

Thanks!

Exact same problem. Please send me whatever steps are required to get past this problem. I just purchased this product and I would think connecting to the Internet would not be a difficult thing for it to do.

I also have this same problem , could the admin please send me a email with the fix?

I installed it, it accepted my key but will not activate it or update it

i am too haing the same issue, please email me the instructions asap.

I have exactly the same problem. Could you please send this solution to my email as well? Thanks.

Hi,

I having the same problem that I enable to connect to internet after installed bitdefender internet security 2010.

It works fine after i disable the firewall protection. i am connecting to a router.

A guide to configure will be apprieciated.

thanks

BDS blocs my internet connection too. I wrote few times to support, but they don't answer from 5 days. I installed and deisnstalled BDS many times. I asked how can I receive my cash back. I think that it is main reason why they don't answer. I don't want to pay for Internet Security without firewall.

Can anyone tell me how to solve problem?

Hi, I'm with the same update problem... BD Total Security 2010 doesn't update on Windows 7 64bits and I have a report bug window when it wants to update...

I've sent tons of reports, but nothing.

Thanks a lot.

Alex,

Can you send the resolution that you sent to PPab to me. I'm exactly having the same problem with Windows 7 64bit Update not working and just giving me an error.

Alex,

Also include the fix on registration. as i tried to reinstall BD but unable now to register my license key

Hello gabrielx1925,

If possible please tell us the exact error message that you receive when you try to register BitDefender.

Thank you.

Alex

Exact error please read below. Anyway i'm under a company proxy server that is not restricting anything. Everything is working fine until the Major update that happened the other day which turned BD to .18 version but when asked to reboot it downloaded some file again ask me again to reboot and when i checked the version reverts back to .17 then i started to unable to update. Tried reinstalling everything that's why i'm reactivating the license key.

"BitDefender activation failed!

Activation failed because BitDefender could not connect to BitDefender servers. You can activate the product at anytime by clicking the My Account link in the bottom area of the user interface."

I'm having the same problem, won't update. I don't see the my account link either.

Could the procedure please be made public? At every reboot, I don't have internet either.

Is the proxy 127.0.0 part of BD2010?

Well i decided to update to latest build, but i like the others got the non connecting issue, but i think i know why(in my case ) as i have the firewall set to "report" the first time or so any thing that needs/wants internet access,BD should display a pop message for the user to allow or deny the connection,but it was not doing this at all?, hence no connection possible,unless i set the firewall to "allow all"or spend hours manually adding each app to the firewall rules (which i am not gonna do) so I'm back to using my trusty old build of bd is 2010 (build 13.0.16) i now have a machine running win7 x64 ultimate that I'm setting up for a friend who wants bd installing on it, so i may need a old build of the x64bit bd is 2010 13.0.16 anyone have it?

Running WIndows 7 64-bit and getting the dreaded "Activation failed because bitdefender could not connect to BitDefender servers."

Why all the cloak and dagger by Tech Support? Why can't they just post a solution in the FAQ area or here?