Seccenter.exe Process Starts Hogging The Cpu

Hi Alex,

I see a few other posts similar to this one, and each time you seem to respond with a "We've sent you instructions on what to do" but no suggestions for a resolution have been posted on the forum. I've just hit this problem myself, it just started up a short time ago, BD has been fine for some time, it just started sometime this afternoon while I was away from my PC. It's now quarter past 7 on Sunday night, and I'm supposed to be getting some work sorted out for tomorrow and my machine is practically inoperable thanks to seccenter.exe and vsserv hogging all my CPU (I'm typing this from a Linux laptop which I can't do the work on.

How about posting some quick workarounds to the forum to allow people to keep working?

Hello Viscon and ChrisW75,

Unfortunately, there are some issues that can only be resolved analyzing some reports generated on our users computers. The issue that is described here, does not have an exact cause and that is why we prefer sending our users emails for further troubleshooting. Also, in most of the cases a user is describing an issue without providing us some basic information's like the operating system or the BitDefender version that he is using making impossible for us to provide any type of steps .

There are some cases though, when, due to security reasons we are not allow to post some workarounds or tools, but in most of the cases, instructions that are easy to follow by everyone are posted .

ChrisW75: We have sent you an email and we are waiting your reply with the reports that we need attached, so that we can make an idea abut what determines the sittuation that you encountered.

Thank you .

Oh, and Alex,

I guess what Viscon and I are getting at is that some guidance posted alongside these problems can help us to troubleshoot the situation ourselves. For instance, Sunday night at 7:30 when I noticed the problem and was actually trying to get some work done I had no easy access to quick support. Some guidance as to what can cause this problem might have given me a chance to fix it, or at least gather the correct information faster, but thanks for the reasonably fast response.

Chris.

I have also had problems with seccenter. I installed bitdefender 2010 two days ago to replace my previous internet security system. since then it has taken 4 times longer than usual to download e-mails, the PC runs very erratically and this morning it stopped completely. Task Manager showed seccenter using 99% of CPU. I am running XP SP3. I ran repair and received a "bug" notice and a separate notice that one file could not extract. I sent the necessary report to bitdefender but nothing received back from them. Since rebooting seccenter has again used up the whole CPU. I am giving it one last chance but if this happens again I shall cut my losses, uninstall bitdefender and move to a better know supplier. It may end up costing me money but I can't put up with unstable systems.

Just want to add my voice to this issue. I've been running the 2010 trial version for 14 days on my Windows 7 Home Premium system. When my ZoneAlarm licence expired I decided to have a look at the options and try them out rather than just rely on reviews. Up until 2 days ago the product seemed to work fine, the only issue being what I believe to be a false trojan report on a PDF file which was in a Photoshop 7 library folder and which had not been reported by the previous 10 or so BD scans.

Anyway, 2 days ago I suddenly started to get the same 100% cpu hogging problem as reported here. Initially the main culprit seemed to be vserv.exe but yesterday the m/c ground to a halt with seccenter.exe taking all the cpu. Today is the same. Strange that for the first 11 days or so of the trial all seemed to be well.

In my case as I'm running the trial I don't have the personal and financial investment in the product as other members, so unless there's a clear explanation and fix available for this issue, then obviously I'll declare my trial as a failure and try something else. I realise that all s/w products have bugs, and security products are more complex than others, but this fault has such an impact on using the m/c I can't live with it.

I recently install BD 2010 version 13.0.15 on my XP service pack 3 workstation. It seems fine most of the time, but a random times my computer becomes un-usable. Task manager shows me the seccenter.exe is the culprit maxing the cpu 100%. Restarting the computer solves the problem for a day or two, then it happens again.

I had this problem at various times in the past (on Win XP, both 32 and 64 bit, if memory serves). The solution that worked for me was to disable the Windows Security Center, which is one source of the seccenter.exe process. I believe the steps to do so were:

1. In Windows Security Center, go to "Change what is monitored", or something similar, and disable all items.

2. Go to the services console (services.msc), find the service that controls seccenter.exe, and set it to disabled.

Once I did this on the systems I worked with, my issues with seccenter.exe went away. I'm sorry for not being more accurate or specific, but I have since moved on to Windows 7.

Hope this helps.