Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Bsod Bdfsfltr.sys

Options

when I play game, my computer is BSOD.


I install 360 anti virus .But,the BSOD is the bdfsfltr.sys cause.


Can U tell me why?

Comments

  • Hello eaglenet,


    Are you running 2 antivirus programs at the same time?

  • Hello eaglenet,


    Are you running 2 antivirus programs at the same time?


    I just Run 360Safe and 360 anti viruse.


    You can give me an e-mail.I can give you my dump file that core memory dump.

  • As far as I can see,currently you are not running BitDefender.


    To remove the driver you need to run our uninstall tool: http://www.bitdefender.com/uninstall

  • Can You give me your email?


    I will send the dump file to Tomorrow

  • There is no need to give any emails.


    The situation is very simple: you have a corrupted driver which needs uninstalled using the above uninstall tool.


    TOPIC CLOSED.

This discussion has been closed.