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Pc Not Scanned After 6 Plus Days Warning

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breadncheese
breadncheese
edited March 2010 in Bitdefender 2010 products

After 6 plus days BD gives a warning that the PC has not been scanned and to fix the problem.


Can this be changed so you can have an option to give a warning after x amount of days, weeks, months or to ignore?


My parents don't use their PC very often and are continually bugged by this alert.


Another recommendation would to have a pop-up to give such warnings and other problems that need fixing, this is ideal for people who install BD and forget about it, plus the warning triangle in the systems tray is not always acknowledged.

Comments

  • breadncheese
    breadncheese
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    Its been 9 days since I posted this enquiry and I have had no answer to my question.


    BD team please make some sort of comment even just to acknowledge you have read my enquiry, not read it and leave no response! <img class=" />

  • Unknown
    Unknown
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    Hello breadncheese,


    I am very sorry for the late response to your enquiry. Unfortunately, the number of days from this warning cannot be changed. It will appear after 6 days. Unfortunately this message cannot be disabled. You can disable all the notifications for the Antivirus module from BitDefender -> Expert mode -> General module -> Dashboard tab -> click on Configure status alerts. However we would not recommend you to do this.


    Also, the exclamation sign from the BitDefender icon represents that there are issues to fix. The popup messages are used in order to provide notifications.


    Your feedback is appreciated and we will take it in consideration for our future products.


    Thank you.

  • shpshftr@netzero.net
    shpshftr@netzero.net
    Options
    Hello breadncheese,


    I am very sorry for the late response to your inquiry. Unfortunately, the number of days from this warning cannot be changed. It will appear after 6 days. Unfortunately this message cannot be disabled. You can disable all the notifications for the Antivirus module from BitDefender -> Expert mode -> General module -> Dashboard tab -> click on Configure status alerts. However we would not recommend you to do this.


    Also, the exclamation sign from the BitDefender icon represents that there are issues to fix. The popup messages are used in order to provide notifications.


    Your feedback is appreciated and we will take it in consideration for our future products.


    Thank you.


    The "Configure status alerts" does not work. When I deselect the options they come back after an update or reboot. How do I fix that? This is a question I would like an answer to.

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