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Skipped Items In Virus Scan

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captainstitch
captainstitch
in Bitdefender 2010 products

I'm having a problem that other people may have had, and it involves the Deep System Scan 'skipping' a ton of items. Running as I type this, it has scanned about 200,000 items and skipped 20,000. Sometimes it skips everything it scans (i.e. scanned 200,000, skipped 200,000).


Also, Bitdefender is supposed to run a System Scan every day at 7:00 for me, but sometimes it will do it at 8:00, or every hour on the hour with an error message of "Can't start scan because it is already in progress" or something to that effect.


I can't save the or show the log file either, since if a scan even finishes (It usually doesn't), it brings up an error about how it can't open or couldn't save the log file.


Maybe this should go in the Malware section, but... what should I do?

Comments

  • captainstitch
    captainstitch
    Options

    Any takers?

  • AndreiRC
    AndreiRC
    Options

    Here's what I got as an answer to the 'skipped items' question.


    http://forum.bitdefender.com/index.php?showtopic=15049


    All files that appear as Skipped in the scan report are clean.BitDefender 2010 has a new feature called SmartScan, which decreases the duration of the scan by adding clean files to a cache so that they will be skipped at the next scan if the files have not been accessed or modified in any way. If a file that is already present in the cache is accessed, then it will be removed from the cache.
  • captainstitch
    captainstitch
    Options

    Hmmm, that's helpful to know. Yet it doesn't explain why my Bitdefender is completely tripping out.


    Guess the problem is 1/3rd solved.

  • coolcool1227
    coolcool1227 ✭✭✭
    Options
    Hmmm, that's helpful to know. Yet it doesn't explain why my Bitdefender is completely tripping out.


    Guess the problem is 1/3rd solved.


    Check the below link


    http://forum.bitdefender.com/index.php?showtopic=18526


    Regards

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