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Failed To Execute Scan

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nikryj
nikryj
edited March 2010 in Bitdefender 2010 products

Hi, I just upgraded from Bit Defender Internet Security 2008 to Total Security 2010. After installing, I updated the program and tried to initiate my first system scan. At first, nothing popped up however uiscan.exe was in the processes. I restarted my pc for a second time and tried again. Now, I am getting the message "Scan Failed to Execute..." What is the issue? I have heard some really bad things about 2010 and unless I can find an answer to this, I might go back down to 2008.

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  • Cristi Raducu
    Cristi Raducu
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    Hello nikryj,


    Have you used our uninstall tool to completely remove v2008 ?


    If not,I recommend you to run it.


    Here's the location: www.bitdefender.com/uninstall


    Cristi.

  • nikryj
    nikryj
    edited March 2010
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    Nope. Anyways, the problem suddenly fixed itself. I don't know what happened, but I noticed that under the updates tab, the engine version shows up now instead of emptiness. Hopefully it will continue to work, problem free. :)

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