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Troubleshooting a false positive in bitdefender endpoint security
Hey there, Please re-route me if i'm in the wrong place with this question. We're editor of a mobile app, and we're using Firebase Dynamic links to provide deeplinks into our app. We have various features built on this, such as referrals. One of our users sent us a screenshot showing that a link from an invitation they…
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False Positive On Our Website
Hello, I am delta from Freezm LLC, which operating kiosk.ac. One of our user reported bitdefender online treat protection blocking cdn.mittere.io which is cdn of kiosk.ac and some site we operating. Please review our site manually and remove block from our site. Sincerely, delta
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Reporting potential False Positive - Scam Alert
I am writing from the Philippines, with BitDefender Mobile Security (v 3.3.216.2311) installed on my Android phone - OnePlus 10 Pro (NE2213) running Oxygen OS 13.1 Recently, the scam alert feature has been triggering multiple times with certain legitimate messages containing links sent by a prominent Telecom provider in…
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Bitdefender Blocks Letsencrypt Sertificates (Possible False Positive)
I manage an infrastructure that distributes data through REST API’s Since latest certificate update from Letsencrypt September 20 2022 users with Bitdefender installed are having problems accessing our API’s These are sample request’s/domains ... EDITED: File(s) and/or URL(s) removed by @Gjoksi "Posting malware samples and…
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Inaccurate - Identifies valid SSL certs issued by LetsEncrypt as dangerous
Am trialling BitDefender for Windows. Bitdefender improperly displays warning for web servers using 100% valid LetsEncrypt certificates. The warning displayed is misleading at best. The encrypted connection is valid and secure. While it may be true there is no background check on the owner of the domain, other fee based…
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I think Bitdefender didn't work and I need help ASAP please
Shortly after blocking some malware, in the form of free plugins, and saying that it had succeeded I turned off my computer. It said shut down and update and I clicked. When I turned it back on again after starting up, and after the 'acer' logo, 'your computer is clean and your antivirus worked' was a message that popped…
