We would like to inform you that we are currently experiencing a technical issue affecting new user registrations. This issue is also impacting the login process for some existing members.
Our team is actively investigating the situation and working to identify the root cause as quickly as possible. Rest assured that resolving this matter is our top priority, and we will provide updates as soon as more information becomes available.
We sincerely apologize for the inconvenience this may cause and appreciate your patience and understanding while we work toward a resolution.
Thank you for your continued support.
Discussion List
Wildcard IP addresses and IP sorting
I'm not sure if this is already available, but I am having to block numerous attempts to attack my systems from the same group of IP addresses; octet 0 is ****** (******.b.c.d) and octet 1 is YYY (a.YYY.c.d) so it would be ******.YYY.c.d. Is it possible to implement a global rule for the firewall such that it covers…
Help me query on VPN errors - Identify reasons?
Hi, I’m Namrata Hinduja from Geneva. I'm facing recurring VPN errors where my IP gets blocked by the target server. How can I troubleshoot this? I’d like to understand if the issue stems from server-side rules, VPN provider policies, or misconfigurations on my end—and what technical steps I can take to prevent future…
Help with Query on VPN Errors | Julio Herrera - Identify Reasons?
Hello, my name is Julio Herrera. I'm stuck with VPN errors, please help with resolve it. What troubleshooting steps and technical configurations can I implement to prevent my VPN IP address from being blocked multiple times by the target server, and how can I identify whether the blocks are due to server-side rules, VPN…
An IP Address Is Classified As Dangerous. Can Bitdefender Help Us With The Issue?
Hello bitdefender team, I want to show you another informer who abuses our internet in the form of ip tcp, this ip *** exchanges our information with this website ***. I would like to receive an immediate treatment from your platform about this IP tcp , this IP is being abused with malicious payloads in most cases is…
How to stop BitDefender from editing Hosts file.
So I utilize a chat program like Viber on PC. I use the hosts file to block the advertisements. I recently realized an advertisement sneak by and realized they upped their IP's for advertisement since last year. So i went into the Hosts file to edit and add the ip. When I did that, I of course used Notepad in Administrator…
MacOS Bitdefender Agent Daemon unsecured connection to Romania
Hello I run the latest version from BD on Catalina. To have control over my traffic I use the latest version of LittleSnitch. After the install and now for couple month I notice that the /Library/Bitdefender/Central/Agent/bdagentd tries constant to connect to 3 IPs in Romania. I got in contact with the support but they…
IP block in firewall
I want to block Firefox to connect to a specific IP address and port. I have Firefox added in firewall rules (allow access), but how to configure the rule to block two different IP/Port addresses? I can not add another rule for firefox.exe, because it is already there. Is it possible and if it is how? Tnx!