AcePuppy

Sorin, We are discussing the issue at hand and even provided information. All I was asking was for you or someone to acknowledge what is going on and stop skipping over the thread. A simple answer was all that was looked for. Nothing in this thread has Q&A context. I will leave the thread as is and contact the email below.…

2 hours ago, BDAlexS said: It's not related to the "[Sent2Devel] WMI Provider Host causing CPU usage" thread here is it? I won't cross post. This is completely different than the issue we are having, however I don't understand why the moderator is responding to other threads, but not responding to this one and the issue…

Sorin/Bitdefender, Can we get an update on this issue and if it will be sent to Devs to fix?

On 10/9/2016 at 3:28 PM, leighton@mail.com said: See attached I-O Status: This is pretty much the same for me. I posted an earlier LatencyMon screenshot showing Page faults after only 2 minutes.

On 10/5/2016 at 10:06 PM, leighton@mail.com said: This has been a continuing theme for years over different products. It never seems to get resolved. BDIS 2017 has vsserv.exe running 10% spikes of the CPU with 6MB of I/O every 5 seconds, continuously. What are you up to? Do I have to regress to BDIS 2016 to stop this…

@AcePuppy your comment does not follow the forum rules, I understand the frustration and the fact that you do not wish to assist in resolving the situation. However ranting about the situation itself is not helpful and its considered spam, its not okay when a user has to scroll through offtopic information to find what…

Sorry to hear about that, the issue no longer replicates with the latest build on a machine that has its system up to date, please follow the steps in /index.php?showtopic=68902&page=8&p=259338#entry259338" title="" rel="">#153 Why do you continue to delete my comment and others? If going through support does NOT help the…

Sorry to hear about that, the issue no longer replicates with the latest build on a machine that has its system up to date, please follow the steps in /index.php?showtopic=68902&page=8&p=259338#entry259338" rel="">#153 I've followed those steps which originated my issue being merged into one bigger topic. You're support…

Hello, This situation has been fixed, please ensure you are running the latest build 20.0.29.1517. Should any of you encounter this exact issue with the latest build, please open a ticket at bitsy@bitdefender.com with an export of msinfo32(file>export) and Bitdefender Support Tool log (you will find the support tool in the…

Support: You all said you would notify us when an update is pushed into this thread. One was pushed several weeks ago, and yet you notified no one and we are STILL telling you this issue is not resolved. Please provide an update..

Was this issue fixed in the new build that was released yesterday? Doubt it, because it's not fixed on my end.

No update since last comment.. anything new? This is still an ongoing problem..

I have to disagree with you AcePuppy about the security impact, the option doesn't actually really add any security in the majority of cases. Turning off block port scans is only a (marginal) security issue in the following circumstances: * You are directly connected to an unknown or hostile network, eg free WiFi, bridged…

Hello, I understand the level of frustration this situation brings, however as previously mentioned in this thread, the developers are working on resolving this situation and if there is going to be a update on the situation it will be posted here. I ask that you have patience. Despite popular belief such situations are…

No response in over 10 days from Bitdefender on this issue and this is one reason why I can't wait for my subscription to be up. I don't understand how an issue like this can be open for several months, go through several updates and still be unresolved. I'm sure it's possible for a company like yourself to reproduce the…

This Hey there, Just got bitdefender total security 2016... noticed that the background process uses between 230, and 450 mb of memory. Just wondering if this is normal, or if there is a memory leak issue going on. This is normal, at least for me.

Only responding because I still have several months left until I switch to another provider.. but NO the new patch did not resolve the issue. Keeping port scanning off still is the only resolution which should NOT be a resolution.

@Micr0ft We understand the level of frustration this situation has generated but the forum is a public place where basic troubleshooting and opinions are shared. However, it is stated in the Forum rules that you are NOT allowed to disrespect the community the product or its maker, the rules are there for a reason. Of…

As the name implies the situation has been sent to development, when we will have a update on the matter, the thread will be updated. Rest assured the situation is not forgotten and it is being worked on. The developers are being poked and prodded for a answer. @AcePuppy please take the time to read the forum rules, spam…

We can see you responding to other requests BD on this forum.. why not respond to this issue that has been submitted to development?

Hello, Could you confirm that the issue goes away after disabling turn off the button 'Block Ports Scans in the network' under Modules > Protection > Firewall? Also include a few dumps of the processes that take up your CPU. You can compress them in archives and then upload them to file transfer sites such as…

Said to see one issue recognized in this thread, have my thread merged to it and have that issue not recognized even while a BD employee responds in it. Guess were back to not being taken care of again.

Still waiting Bitdefender. STILL WAITINGGGGGGGGGGGG

Still looking for an update..

Hello all, Sorry to hear that the high CPU usage persists with the latest build version 20.0.27.1467 released yesterday. This issue was escalated to our developers for further investigation. I will update you on this once I receive more details from my colleagues or to let you know about the fix delivered via automatic…

a new update that required s restart released today I got it and it asked me to restart what about you ? Updated, tested, still a problem.

a new update that required s restart released today I got it and it asked me to restart what about you ? Still at work so couldn't tell you. Don't see any release notes anywhere, so that doesn't surprise me either.

Still no response. So, I've contacted sales to revoke my 2 licenses purchased for 2 more years and asked for a refund. Let's see how long this takes.

Still no response to me since 4/21. Think I'm calling it quits tomorrow and contacting their sales department.

I notified them about this issue in mid-March and have yet to have ANY helpful suggestions from their tech support. When people on this forum figured out that it was the "block port scans" option messing it up, they said I should just do that and that it wouldn't compromise my security. Total BS. Plus, why did it take…