Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Alex Anghel

Comments

  • Hello, I encountered this annoying issue a couple of weeks ago (BD Total Security 2011) and it keeps popping up ever since. I followed the instructions emphasised in other threads, thus sending an email to Danny last week, to which I haven't got a reply so far. Please help. Thank you.
  • Hi Alex, Adrian, a colleague of mine, sent you an email and explained the situation on January 31st. The fix will be released on all languages, including Romanian around 15th of February. When you try to update you get the message 'No updates available' ? I received the email. Anyway, I opted for reinstalling the Romanian…
  • Hi Alex, Please open BitDefender and go to the Update tab. There switch to the Settings submenu and set the alternative update location to: http://upgrade2.bitdefender.com For the Advanced Settings uncheck the third then the second box (Incarca fisiere Bitdefender de pe acest PC si Activeaza partajarea actualizarilor…
  • Danny, I have already sent you the requested update_components.xml, by replying to the email you sent on 26.12.2010. Please find attached the screen shot in question. Alex
  • Hi and thank you for the warm wishes. Can you please provide me with a screenshot when trying to update BitDefender ? What is the error message you get when trying to update to the latest build ? I got no error when trying to update. It updates normally, but most probably only virus definitions, not program's builds.…
  • Happy New Year everyone! Could anyone explain me what's the reason for not being able to update to the latest build, 337? Thanks.
  • Anyone care to explain why I can't apparently update to version 337, neither automatically or manually? I'm stuck on the 330 version. Thanks.
  • Right-click on the BD icon in the System tray to open the context menu, then click on Update Now. You can run a manual update at any time. It will check for both virus definition and BD program updates. Regards, I've already done that, but it appears that, apart from downloading and installing the virus definitions, it…
  • This issue has been fixed in the latest build as explained in this pinned topic by DanyDan just a little earlier today. Please perform a manual update of BDTS, reboot your PC and verify that the problem has been resolved. Regards, Thanks, my current version is 330. How can I manually update BDTS to 337, as I couldn't…
Default Avatar