Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Bill207

Comments

  • I have the same problem! After starting a deep scan I get the same message that BD IS 2011 has encountered an error and has to abort. That has happened a couple of times. It seems to happen shortly after DOWNLOADER has requested to do a down load. There are no obvious logs to reference. It would seem if the downloader is…
  • Hello Bill T, Support tool aside, can you give me more details regarding the issue you encountered? Thank you. I notice that the anti-spam filter when using Outlook Express picks up very few of the spam mail. (i.e. there is no [spam] prefix indicating that BDIS 2011 has moved an e-mail to the deleted directory. My spammers…
  • Hi Bill, If you still encounter issues after upgrading to SP3 please follow the steps explained in THIS article then send me a PM with the generated log file. Looking forward to your answer! I upgraded to XP SP3, deinstalled and the re-installed BDIS 2011. Error message I had received previously has gone. During the…
  • You didn't mention if your WinXP is 32 or 64-bit, but I'm assuming it's probably 32-bit. If that's the case, the minimum system requirements for BDIS on WinXP is SP3. Is there a reason you haven't upgraded WinXP to SP3? Do you have any other security type programs installed on your PC? Regards, Right! I am WinXP 32 bit…
  • Bitdefender Internet Security 2011 Shortly after starting up my PC running XP SP2 an error message from Bitdefender say that BD has failed and must close. Two options are presented. Either OK or DEBUG. Clicking on DEBUG causes the window to close and nothing else happens. BDIS seems to be still running, there is still the…
  • I too have been seeing the same High CPU/High Page Fault. I have BD 2010 on two of my own systems and on two system I support for my church. In all cases VSSERV.EXE will periodically use 60-95% of the CPU time. Its the highest user of CPU time next to System Idle. With no applications open it still will periodically spike…
    in Cpu Usage Comment by Bill207 August 2010
Default Avatar