Supporttool

Bill207
Bill207
in Old topics

I was trying to contact Customer Support about a spam issue but won't let me proceed without running the supporttool. When supporttool runs it never finishes (even after an hour running). If I kill it, my message doesn't get sent.

Comments

  • George R.
    George R.

    Hello Bill T,


    Support tool aside, can you give me more details regarding the issue you encountered?


    Thank you.

  • Bill207
    Bill207
    Hello Bill T,


    Support tool aside, can you give me more details regarding the issue you encountered?


    Thank you.


    I notice that the anti-spam filter when using Outlook Express picks up very few of the spam mail. (i.e. there is no [spam] prefix indicating that BDIS 2011 has moved an e-mail to the deleted directory. My spammers list is full of possible sources yet some never get tagged!

This discussion has been closed.

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