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Excluding an application from Parental control timing limits
Hello, I am using parental control to limit phone usage for my daughter. I have configured global time limits in term of duration. I have also configured sleep time. My daughter is also using deezer to hear music. But if she hear music, it take time on her total usage time. Also, when sleep time is "on", she is not able to…
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File Vault Gone - Cannot Access My Encrypted Files
My BitDefender just auto updated to the new version without File Vault -- I had no idea this was coming or I would have backed up my files. But here we are... I've gone through the whole File Vault Recovery Utility but it's not working. I give it the location of the .bvd vault file, I punch in the password, I give it a…
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Auto-Renewal
Firstly, I don't recall ever activating Auto-Renewal for my account, I have always manually done this and feel annoyed it has been implemented. I received the 20 Day Renewal Warning at 2:06am on Nov 5th, while 5 Day Renewal Warning was sent at 4:06am on the Nov 20th. All said and done this inidicates I had till Nov 25th to…
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Total Security 2021 (Build 25) Update Causes "Don't Have Permission to Save to This Location" Error
Immediately after the TS 2021 update restart on my Win 8.1 PC, I could no longer save files to OneDrive. The error states, "you don't have permission to save to this location." However, when I checked the folder permissions, my account still has its admin permission and is the owner of the folder. I have not found anything…
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Get the full version now message on Android device
Hi, I have recently added Bitdefender to my Android phone. Despite having a current Bitdefender Internet security pacakage, I get a message on my Android device telling me to get the full version now (14 days of trial remaining). Have tried deinstalling app then reinstalling to no avail.
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Why am I a 30 day trial?
Hi, I bought and installed Bitdefender Total Security 2020 in March 2020 and today I installed a new window. And install Bitdefender Total Security 2020, Why am I a 30 day trial? Please fix the problem for me.
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Lost Vault
Hi, I was just trying to renew my subscription and by mistake I did a reinstall! Now I lost my vault, and don't see Vault option on the dashboard with the new version. how to recover the vault ? Regards,
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Chrome Firewall Problems.
Hi, I seem to have a problem with running google chrome. The other day a pop-up appeared from bit defender asking me if I accepted the program "chrome". First time it has done so and I've been running chrome for months without a problem, all this while having Bit def. as antivirus. Anyway, in my haste I clicked "No" and…
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2011 Internet Security Freezes Computer At Login
Windows XP Pro SP2 4 Gig RAM 2.8 quad core I installed 2011 Internet Security. Everything worked fine the first day. Today being the second day, I attempted to log in to my computer and it froze after I entered my credentials. I went into safe mode and disabled ieshow and bdagent. Rebooted computer and it worked perfectly…
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Error trying to save any file on my computer "No more file
I just bought and installed Bitdefender on 08/3/2020. After installing 2020 version i get "No More Files" Error message when im trying to save word,odt and pdf files. I uninstalled bitdefender and i could save files again. After reinstalling it i get the error again so i am certain it is Bitdefender causing the problem.…
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Bitdefender 2012 Beta
I heard that BD 2012 beta is coming out on May 16! Is it true?
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Slow Page Loads And System Start Auto Scan
A couple months ago I installed BDIS 2011 and noticed very slow page loads and other such ill effects. I considered the new BDIS 2011 to be broken and uninstalled it. I have since reinstalled BDIS 2011 to which the program installed flawless this time as last time installation was a nightmare. BDIS 2011 seems to be…
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Filevault
I recently upgraded to BDIS 2011 from BDIS 2010. I tried to access my files that were encrypted in BDIS 2010 and noticed that I could no longer do that. I had a quick look at the website and this forum and saw that the filevault feature which was a part of BDIS 2010 has now been 'migrated' to total internet security in…
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No More Files Error When Saving
I was using Bitdefender 2010 until something wrong happened to it with the vsserv.exe unavailable thus i reinstalled it and it prompted me to get 2011 version. After installing 2011 version i get "No More Files" Error message when im trying to save word,odt and pdf files. I uninstalled bitdefender 2011 and i could save…
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Laptop Mode And Device Scanning
With Laptop Mode active, Bitdefender don't Auto-Detect devices such as CD/DVD's and USB Storage Devices etc and no pop-up appear for Scan. When I plug-in the Laptop adapter power pin, it Auto-Detect the above said devices normally and prompt for their Scan i.e Device Scanning.
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Bdts 2011 And Streaming To Ps3 With Wmp12
Hi, I'm BDTS 2011, I have Windows 7 Ultimate 32Bits and want to stream my videos to the PS3 wirelessly. When BD is installed, doesn't work. As soon as I do a clean uninstall of BD, it works again! I have configured Windows correctly that is not the problem, my homegroup works fine and I can stream from another PC in the…
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Technical Support For My Bit Erros
Hi, I have problem with my bitdefender, when I run it, a box appears and says "Bitdefender services are not responding. The bitdefender security service (vsserv.exe) is unavailable at the moment. Please restart the computer and try again. IF the problem persists. please check our online support website at:…
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[resolved]Cannot Save Files Anymores (bd Is 2011)
Hi, I've just installed Bit Defender Internet Security 2011 and after that I noticed that I can't save files anymore. If I open a Word document and I make save as and ok, an error is shown. The same if I want to download a picture or other things. Resuming, I can’t download nothing and I can’t save any file in any program.…
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Fail To Fix Issues
Dear support, Today i install bitdefender 2012 Beta,find that i can not start realtime protection. i have tried to run fix, repair,reinstall,it still does not work. My pc previous has bitdefender internet security 2011 cns installed,i uninstall 2011 and install 2012beta,so how can i fix this issue?
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Whats New In Bitdefender 2012?
HI! Whats new in bitdefender 2012?
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Bit 2012 Folder Ftp
HI! it is will be in this folder ? http://download.bitdefender.com/windows/de...rity/2012/beta/
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Make An Exception In Firewall
Dear, I have a problem, I use BD total security 2011, and everything is ok except one thing. if I wanna update my windows vista the firewall block it and dont let the windows to update, I asked from microsoft support center and they told me I should make exceptions for microsoft update websites, and NOW I dont know how to…
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[resolved] Bsod After Installing Internet Security
Hi, I have been using Bitdefender since 2008 version and has been happy with it. I installed BD Internet Security 2011 on my new laptop and after the installation, I will get BSOD at the startup when my fingerprint software starts. I have tried the 2010 version and its the same results. I have since done a recovery in safe…
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Antivirus 2011 Slows Internet Speed Considerably
I'm running AntiVirus Pro 2011 and was having the same problem as described in the original post. I followed the instructions provide and was able to determine that Active Virus Control when enabled significantly reduces download performance. For example, the average download speeds for a 24.8 MB file are: AVC enabled;…
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No Admin Rights
I received this: Infected (ignored, user did not have the proper access rights, but when checking my pc I see I am the admin. Whats the solution. Thank you.
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I Have Problems With My Computer
Greetings friends! At me a problem with the computer, at start it peeps and isn't started. What to me to do?
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Bitdefender Total 2011
I have begun to regularly get pop up with "Bitdefender 2011 has encountered a problem and needs to close" Any ideas what is going on and a fix if poosible. SEnt details to Tech dept but still waiting for a solution so in meantime any ideas what is the cause and repair. Also scan schedule does not seem yo be working…
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Unable To Complete Initial Set-up Scan
Hi I've just purchases bitdefender total security for 3 computers and i had no trouble with two of them. However, on an old laptop i can't get pasted the initial scan stage. When i pull up the task bar and check processes the CPU usage is at 100% with csrss.exe using 99%. Please Help!
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Home Or Publik Network?
This might seem like stupid question but when BD total...2011 asks is this home or public network which should I check? Whats the difference?
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Bitdefender Interfering With Winway Resume Deluxe Job Search Feature.
I just redid my pc and installed Winway Resume Deluxe. When I ran the job search feature it returned over 1500 jobs. Then I installed Bitdefender Total Security and ran the search again and it returned less than 100 jobs. I tried the search numerous times and and got 100 or less job results each time. I uninstalled…
