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Update Issues
Hi, Ive just recently purchased and started using BitDefender Total Security 2011 and am more than happy with it. But one issue has been bugging me, everytime i try to update the product manually, it starts downloading files and then come up with an error 1007. Is there something that im doing wrong or is that a glitch…
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Automatic Update Fail
removed bd internet sec 09 installed (from disk) bd total security 2011, on packard bell - ms vista home premium sp2 after installation, registration/key all ok scan run - ok, no items the update module however remains grey, non accessible and the 'solve open items' always fail and update is not performed. in the…
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Firefox Update/bd Toolbar Update?
Still being new to this version (BD AV Pro 2011), does it usually take a day or two for BD to come out with a patch for the Toolbar when Firefox comes out with a new, or a more major update? I take it that the update does not affect the Antiphishing feature of BD, is that correct, jut the Toolbar? Thanks for your help
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Bitdefender Agent Has Encountered A Critical Error
Temporary files of BDTS 2011 have been crashed .I demand your suggestions...................... and would be happy if you give me right solution...................
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Firewall Disabled
All of the bitdefender features are really good except the firewall. At the startup, the bitdefender firewall is disabled. I have to enable it manually. It happed about 2 days after the installation. Please help me get out of this mess. Thanks
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Bit Defender 2011 Real Time Protection Is Disabled [resolved]
Hi, I have read forum rules and used the search button, but I cannot see anything identical to what I am asking. I will try to adhere to rules. Product with issue: * Bit Defender Anti Virus Pro 2011 System information: * Operating System = Windows 7 Home Premium 64 bit (6.1 build 7600) * Motherboard = NForce 780i *…
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Red Ball In Sys Tray Gone
On one of my computer, the RED BALL in the sys tray is missing (I think Bit Defender is work , but not sure). I removed BT2011 Total Security with removal tool and followed directions elsewhere in the forum, then reinstalled. Red Ball showed up but then disappeared again when I re boot. Sometimes there but not reliablely…
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New Bitdefender Build Released
Hi everyone, As I promised I have posted below the details of the new build: Affected software: - BitDefender Total Security 2011 (Online Backup) - BitDefender Total Security 2011 - BitDefender Internet Security 2011 - BitDefender Antivirus Pro 2011 UPDATE: 更新: Improvements after update: 更新后的改进: AUR (Anonymous Usage…
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Logs
After running scans I would like to view the logs. If I select the "View Log" button Internet Explorer comes up and tries to retrieve my logs. Since I do not use IE for browsing, I do not keep it current and the logs are not available for viewing because IE/Bit Defender Site just goes into a loop trying to post the logs. I…
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Bitdefender 2011 Safe Yet?
I run a computer business and sell refurbished computers and place a licensed copy of Bitdefender on every pc we sell, infact we do not warranty any pc that does not contain Bitdefender. However, after bragging to all our customers about how Bitdefender is so good that its in a league of its own we sold our first copy of…
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Supporttool
I was trying to contact Customer Support about a spam issue but won't let me proceed without running the supporttool. When supporttool runs it never finishes (even after an hour running). If I kill it, my message doesn't get sent.
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Help Regarding Update
hey guys.. my problem is that my bit defender total security 2011 gives error when i try to update it.. i am getting error -1002 or some times error 1003... mostly error 1002... plz help me guys.. i am not able to update it... i am connecting through mobile Internet.. some times with proxifier or sometimes with…
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Antivirus Pro 2011 Registered And Expired?
Antivirus Pro 2011 shows registered with 365 days and also shows expired and will not function - icon grayed out. Have installed and uninstalled using your removal tool 3 times and same issue every time. What can I do to fix this. Please hurry - this is a point-of-sale computer and it's last week of Christmas shopping!
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[help] Can I Keep My Activation Code?
I have BitDefender Total Security 2011 for use on 3 computers. I have it installed on 3 computers. If I wanted to remove/uninstall BitDefender from one of my 3 computers; can I re-install BitDefender on another computer with the same Liscense Code? Thanks
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Total Security 2011 Helper App Crashes
Every once in a while i get this error message that pchooklaunch crashes and then bitdefender stops working. A restart usually fixes it right up but thats incredibly inconvenient to do everytime this occurs. What can i do to fix this?
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Scan Activity Bar Will Not Stay On Top
I upgraded my machine from XP to Win7. The BD 2010 install would not work from the CD, but the installer was able to tell me I could upgrade to 2011 on my current registration. And the 2011 install went fine; so far so good. But the Scan Activity Bar refuses to stay on top, and I can't find a setting in 2011 to configure…
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Tune Up Tab?
Just where is it. I've read of it on the BD propaganda and seen it mentioned here, so where is it located? Do I need special dispensation to use such? Does such a tab really exist? Inquiring mind wishes to know. Thanks
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Bdts2011
Hi, I just installed BitDefender Total Security 2011 Trial. I was using NOD32. I'm running Windows 7 x64 and when I'm running Chrome (my default browser) it's 3 to 4 times as slow with BitDefender. The only way I can get it to work like I did before is to add Chrome to BD's 'Game Mode'. Of course when Game Mode is enabled,…
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System.sys Jams Bitdefender
Hello, When I am running Bitdefender on my older pc it keeps jamming at a certain spot. We dont know what could cause this problem. It keeps scanning in the background (at least the scanning numbers keep changing), but the last file scanned is…
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2011 Antivirus Pro Problems
The 2011 version of the Antivirus Pro product is not nearly as good as the 2010 version. It seems every picture, ad, graphic that I see on Yahoo is scanned. Slow lethargic browsing speeds are approaching earlier versions of Norton Security Suite, which I dumped in favor of BitDefender products at the recommendation of my…
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Issues Around Port 80
Firstly, let me say that I'm not completely sure the issue is with Bitdefender, however my feeling is that it could be, so I have posted. I used to use 2010 Total Security. After my Windows 7 reinstall, it made me install TS 2011 and xfer my licence code. I am not as familiar with 2011 as I was with 2010, so I am having a…
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Games Only Can Run Smooth With Game Mode
Hi , I have been using bitdefender internet security 2008 version for many years even when I purchase the new version I still asked to activate my key on the older version cause it runs so smooth on pc , now I have bitdefender internet security 2011 and it seems to be too heavy on my pc , I used to play world of warcraft…
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Dashboard Runs No Virus Scan Run Even After Completing Scan
I am running Bitdefender Total Security 2011 on Windows 7 x64, and have run into an odd issue today. The dashboard displays the warning: "This PC was scanned for viruses 15 days ago", which is untrue, as I ran a deep and full scan on it about a week ago. Also, when I go into Antivirus, it shows the last run for Deep Scan…
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[resolved]Whats Wrong With Bd 2011?
I have installed it recently and this software is really a headache! Every time I restart the system bd has a problem. For example now in Antivirus/Virus Scan tab my System Tasks have been vanished. The big problem is that the settings are not saved. In Option/Preference when I turn some part on (like Automatic Update) and…
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Neverending Install
Hi I have used for the better part of the year Bit def. 2010 and today I'm baying 2011.In the mean time I thought I should try it.I've installed a fresh copy of Windows xp with SP3 installed the motherbord and graphic card drivers and then start installation of you're BitDefender Total Security 2011 and...I think what it…
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[resolved]Internet Connection Broken After Removing Bitdefender 2011
Hi, I'd like to know what can have happened to my PC. I'm running XP SP3. I just removed Eset (which worked perfectly) and put BitDefender 2011 which had better test reports. BitDefender 2011 just slowed down my machine too much for being kept, so I uninstalled it. I then reinstalled Eset (which I downloaded BEFORE…
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Vsserv.exe
Hello. I have noticed that the vsserv.exe process is using a very high amount of RAM. It is using a Commit Size of 568 MB. This is very large and very unacceptable. When it does this, it takes away from the ability of any other processes being able to use RAM, forcing them to use the pagefile. I do realize that the Commit…
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Temp Fix For Blocked Webpages
Affected by yet another Blocked Webpage Update!?? No need to clean cache, uninstall, reinstall, turn off antivirus or firewall completely. In "Expert View" under "Antivirus" settings, click on "Custom Level" button, uncheck "Scan web (HTTP) traffic" Click and surf safely, and all should be well until they fix the "fix"…
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Scheduled Scans Not Running
I have intenet security2011 on two of my machines, both Windows 7 Ultimate, 64 bit. I have scans setup to run periodically, but none of the scheduled scans will run automatically. I am having to run them manually to get them to run.
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Bitdefender Causing Issues With Outlook
I installed Bitdefender 2011 day before yesterday. Everything seems to work fine except Outlook 2007 which has stopped getting mails with attachments. It downloads all my mails without attachments but when it comes across an attachment either it shows an error (red exclamation mark) or it just stops downloading mail. It…