Bitdefender 2011 Safe Yet?

I run a computer business and sell refurbished computers and place a licensed copy of Bitdefender on every pc we sell, infact we do not warranty any pc that does not contain Bitdefender.


However, after bragging to all our customers about how Bitdefender is so good that its in a league of its own we sold our first copy of BD 2011.


Customer returned pc because BD 2011 is blocking msn.


What an embarrassment on our part. We then reverted his pc to BD 2010 and again returned with the common grey (non responding) BD icon.


We are now seeking a volume license with Avast security as we can at this time no longer trust BD.


What happened to this far superior protection that used to exist :wacko:

Comments

  • What exactly is the issue you need assistance with ? Would be best to advise the people you sell the PCs to to contact Us whenever they have issues with BitDefender. MSN could be blocked due to numerous reasons so can't really give you an answer on why the issue occurred.


    How exactly can I assist you ?

  • What exactly is the issue you need assistance with ? Would be best to advise the people you sell the PCs to to contact Us whenever they have issues with BitDefender. MSN could be blocked due to numerous reasons so can't really give you an answer on why the issue occurred.


    How exactly can I assist you ?


    Well, after reading all the post on here about the ongoing issues in 2011 we have decided not to take a chance with BD products any longer. We are now beginning to experience the non responding grey ball in the 2010 version very often. We apply the fix posted here, works for a day and then back to the non resp.


    Very sad, because BD used to be so far above everyone else and now after reading all the post on here about everyone having the same types of problems we just cant afford to take that chance. :(


    What happened to this once great product :huh:

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