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Ticket Open 3 Months
I have had a ticket open since September and have uploaded dump files, uninstall/reinstalled several times, and every few weeks ask by email what the status of my ticket 201009131002453 is. No one is responding so the issue must be so unusual that it can't be resolved. I no longer recommend BD to anyone and those that I…
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Slow Network Share Performance With Enabled Firewall
I observe the following performance when copying files over my local network (network shares) in BD IS 2011: Firewall disabled: Sending: ~70 MB/s Receiving: ~80 MB/s Firewall enabled: Sending: ~150 KB/s Receiving: ~50 MB/s I followed various instructions in other posts and disabled most modules (Antispam, Antivirus,…
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Pchooklaunch64.exe Crashing Problem
Pchooklaunch64.exe is crashing on Windows 7 64bit Home Premium. Best regards...
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Bd Not Responding
Hi DanyDan, As instructed in several posts, I have sent you PM with link for the uploaded scans. Please let me know asap as work on the affected computer is not possible, and I bought two year license... Thanks, Djuka
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Problem With Mapviewoffile() Vs. Bd 2011
We have some of our customers complaining that one of our products ceases working after they installed BitDefender 2011. After some testing, we're seeing a failure in a call to the Windows API MapViewOfFile() with ERROR_INVALID_HANDLE. The handle in question points to a pagefile-backed shared memory block. The code in…
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Firewall Problem In Bdis 2011
Hello. After update, bitdefender "forget" rules and settings from firewall section. How can i save this setting ? It happen many times. Every time i set up manually after update.
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Reinstall Bitdefender [solved]
Hi All I'm going to format my HDD and reinstall al my apps. What must I do to retain my current BitDefender licence? Regards
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Annoying Anonymous Usage Reports Nag
How do i get rid of the annoying pop-up message from bitdefender about anonymous usage reports. I do not want to accept it permanently. When i click NO the program keeps asking me this stupid question every time i restart a computer...........
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Administrative Right Disabled
I am New to this forum.I have installed Bitdefender Total Security 2011 Trail . Now i have lost all my previous administrative rights like viewing control panel or even going to add/remove programs.I cant find the option where i can disable this. When i switch on my computer in normal mode only one account opens....but…
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Pchooklaunch64.exe
Hi , pchooklaunch64.exe always crash and then it slow down my computer. Any advice?
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Bitdefender Error
Tell me please, I have every reboot does not include anti-phishing and anti-spam components in bitdefender internet security 2011.Sistema windows 7 x64.
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Xp Indexing Is Not Working In Bitdefender 2011
Hello, Post very similar to Windows 7 post: Windows 7 Indexing Is Not Working In Bitdefender 2011 dated 3 Dec 2010. Configuration: XP SP3 / MS Office 2007 / Windows Search 4.0. I have just upgraded from IS2010 to IS2011. In the previous IS2010, the Search function in Outlook worked just fine. Since I upgraded to IS2011,…
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Finally Got My Full Refund Today
It’s taken almost 2 months but, I finally got a FULL refund today; thank you BitDefender for honoring your refund policy. It has restored my confidence that I was dealing with a reputable company. As I have stated before, I liked the feature set that BitDefender 2011 Total Security had to offer, however, I encountered too…
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Adware.smartad.d Virus?
Anyone know what this is--> adware.smartad.D ? and whether is a real threat? It keeps popping up every time I go to a new page on the net. It just started happeneing about 2 hours ago.
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I Cannot Enable Avc.
I have bought and installed bd internet security 2011 recently. After installation I have some problems with activating the components. For example after Enabling the Active Virus Control (in Antivirus Tab, selecting Advanced Settings) and clicking OK it will not be saved. When I check it back it is still disabled. Also,…
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How Long Does It Take For Bitdefender To Get Back To An Open Ticket?
Will "ANYONE" "PLEASE" "PLEASE" "PLEASE" Help me?? There is an "OPEN" TICKET [Ticket ID:201012071007061] on this problem. And the problem started on 11/27/2010 , And on 11/28/2010 I sent TWO e-mail's in for help on this. But no one got back with me. So on the 12/03/2010, I sent anouther e-mail to bitdefender, and still NO…
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Cant Download And Install Bitdefender Ts
Hiya I have been trying to download and install the Bitdefender Total Security 2011 3 pcs for a year I bought recently but I have had no luck, I did the unistall tool for bitdefender products and I have made sure there is no other antivirus on my Hp pavilion laptop and windows firewall and windows defender are both…
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Congratulation To Bitdefender 2011 (firewall)
Hi everyone, For the first time we see that the firewall of BitDefender is at the top of Firewall Challenge: http://www.matousec.com/projects/proactive...nge/results.php In one word, i say congratulation to BitDefender with this version of 2011.
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Serious, I Was Going To Trush It Into Gabage!
I am so disappointed after 2 days trying to get my internet connection problem fixed. after install bitdefender total security 2011, my internet connection keeping reset itself, and no connection or limited connection...i was not able to work for 2 days! once i uninstall bitdefender, internet connection has no problem at…
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The New Version Is As Bad As The Old Versions
I tune in here about once or twice a year, just to see how BD has improved since I paid for version 2008. It was so troublesome that BD 2009 was offered free to be the final solution to all the problems. Didn't work, I went back to 2008 until my license expired. Later I read that BD was urging users to switch to 2010…
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Automatic Update Not Possible
i have de-installed the BD IS 2009 installed (from disk) BD Total security 2010 register-key are ok scan shows no issues solving the issue 'automatic update is not activated' always fails. changing the preferences of update into on, gets overruled by software the update tab shows a grey area, so 'automatic update' can not…
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Bitdefender Cannot Run As Administrator
I want to add a folder to exclusion list,but the checklist to enable it cannot click because I am not run bitdefender antivirus as administrator,then I right click at bitdefender icon at start menu and click run as administrator.Then the bitdefender not run I also try to run from bdagent.exe in instalation folder but it…
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Backups After Os Has Been Reinstalled
I'm using BitDefender Total Security 2011, and I have a Windows Vista PC, if that helps. I'm planning on using a reinstall disc to reinstall my operating system, and I used BitDefender to take an online backup. Is there any way for me to access the backup online, without having BitDefender installed?
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Should I Be Concerned About This?
Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards. DETAIL - 5 user registry handles leaked from \Registry\User\S-1-5-21-2983821923-3495821857-633570744-1000:…
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Bdts 2011 Crashes On Reboot After Install
Hi I am having problems getting my laptop to reload after installing BDTS2011. I have ensured all traces of previous Internet security has been removed. When the laptop goes to boot I get login screen appear then it goes to a blue screen advising it is performing a data dump. I can get the laptop to load in safe mode and I…
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Real-time Protection Disabled
My Problem has not been resolved yet and DanyDan just closed my thread saying it was resolved. I sent a PM of my Log File to DanyDan with no reply. My Real-Time Protection is still disabled and I see that my firewall isn't doing anything. Please help me
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Avc Conflicting With Developer Tools
The Active Virus Control (AVC) prevents me from running applications, in debug mode, from within my Visual Studio. I have read other posts regarding this issue and have resolved it by adding my application .exe file(s) to the AVC exclusion area, and this is the only solution asided from disabling the AVC... That being said…
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Wrong Password For New Account Not Yet Created?
Ok , here goes..... I picked up Bitdefender Internet Security 2011 for my daughters new laptop and tried to install it yesterday for the first time. This version shows ukp to 3 PC's and 2 Year License, so i thought it was worth trying it. The package was sealed from the store i bought it at. After the initial installation…
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Bitdefender Antivirus Pro 2011 Latest Version Optimization Tab Stay Blank
Hello, I have a little problem with the latest version of BitDefender Antivirus Pro 2011, in General setting (Expert Mode), the Optimization tab doesnt function. When i click on it, i obtain a blank page. All other tabs are show without any problem. Can you help me please ? Thanks ! Didier (from France)
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[resolved] Home Network
Hi, I've got 2 computers. I installed IS2011 on both of them and I want to enable the home network feature. The one pc I made a server and the other one a client. On both the computers I enabled the network with the same password. The problem now is, when I try to add the client computer (in the server computers home…