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Real-time Protection Is Disabled
Windows Security Alert says Virus Protection Not Found. Dashboard Security Status says "1 issue is affecting the security status...." View all Issues has Fix box ticked for "real time protection is disabled, and status "Not Started" Clicking on the START button returns a result "Failed" in red. But ---Antivirus Shield says…
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Call Of Duty Black Ops Problems
I recently purchased Black Ops for my PC which has been running bitdefeneder for over a year now. I am unable to play the game with 2011 installed as it seems to wreak havoic on the game play. I have tried switching BD to game mode turning everything off etc and still the game is unplayable. If I completely remove BD 2011…
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Vsserv.exe Use Lots Of Ram
Hello, since yesterday i started having this problem.. Lots of ram is in use but when i open task manager or whatever software i see that theres nothing that use that much I saw how much memory this vsserv.exe use only in Windows Resource Monitor, nowhere else. But it seems its not only this vsserv.exe cuz my ram usually…
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Web Security
Hi all. I've been using kaspersky for years, but since it started to slow my pc down, i decided to start a new life with bitdefender . My question is how can i block dangerous websites with int. sec. 2011?
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Realtime Protection Is Forced On
I am no longer able to disable this as when I click to disable for any amount of time & click ok, it re-checks the box. I am having trouble running games with BD these days. Game mode does nothing.
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Dd, Any Update On Spotty Antispan Feature
OE6/XP. At times the toolbar is visible, at times, not so. I show no spammer list although there were many AOL users (****) on the list. Scans outgoing and incoming. It may still be working nut just not displaying the info. I fear if it's working with a will of its own many emails will be blocked by mistake. I cannot and…
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Dd, Any Update On Spotty Antispan Feature
OE6?XP. At times the toolbar is visible, at times, not so. I show no spammer list although there were many AOL users (****) on the list. Scans outgoing and incoming. It may still be working nut just not displaying the info. I fear if it's working with a will of its own many emails will be blocked by mistake. I cannot and…
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Can't Update Bitdefender Total Security 2011
Hi. I just downloaded BitDefender Total Security 2011, everything installed fine but it wont update nor let me create an account. See, whenever I try to update it, it says that I need to make an account. So, I tried to make one, but it gives me this error message: "Product activation with the license key and the…
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Bitdefender Forgets Game Mode And Homenetwork Settings
Hi, my BitDefender forgets the settings very often after restart of my pc. He nearly always asks for my home network configuration after a restart, and some day, my game mode list gots completely clean, but I set there a lot of games and programs. But the firewall settings don't get lost.... Any ideas except reinstallation?
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Applications Restricted
Dear Support, If I set skype.exe on applications restricted (No access from 5PM to 7PM). The user is using Skype on the computer since 2PM, when the clock reach 5PM, will Bitdefender shutdown the software? I need your confirmation please. Thanks for your support.
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Malwarebytes And Bitdefender Antivirus 2011
I recently installed MalwareBytes on my machine, and now BitDefender is blocking many of the websites I visit...even ones like youtube and gmail, and the Bitdefender website. Is there a conflict between MalwareBytes and BitDefender?
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Bd Total 2011 Goes To Blue Screen During Deep Scan.
Hi all, I have BD Total Security 2011, and when it runs a deep scan it blue screens my computer. The blue screen states that 'A thread tried to release a resource it did not own'. The error message was ***STOP 0x000000E3 (0x890C14F4, 0x89D1BAC0, 0x8983D730, 0x00000003) Any help would be great. This only happens when its a…
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3dconnexions Spacenavigator Blocked By Active Virus Control
BitDefender, through various versions has been blocking 3Dconnexions drivers for quite a long time. Why has nothing been done to correct this or 3Dconnexions been made aware of the problem? I have been in contact with 3Dconnexions attempting to get my SpaceNavigator to work. They said that it was caused by BitDefender and…
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Parental Control - Recent Activity
Dear Support, In Myaccount/Parental Control/(Individual account):Recent Activity- Most Accessed Websites, one of the websites was blocked. I checked "Blocked Websites", no website was blocked. Can I unblock Remote Dash Board? And also when you will implement add rules, control times of programs,etc.. from Remote Dashboard?…
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Holdemmanager Stopped Working?
Hi, As Oasis00 and another user. Holdem Manager has stopped working. I'm not sure whether it's an update you have put on your product, but Holdem Manager no longer works in tandem with Bit Defender. I can not connect to Postegre. I've tried configuring the firewalls, but nothing is working. The product I have is Bit…
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Vsserv.exe Procces Recently Using Internet Outgoing Traffic
Hello, Been using Bitdefender Internet Security time to time in different versions, some months now i upgraded to Internet Security 2001. Recently like 1 or 2 weeks each time i use a full scan i noticed that vsserv.exe was using my full upload speed (52kb per sec) and some of the downloading speed too. Since then i noticed…
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Side-by-side Configuration Is Incorrect
Hi, I have just purchased BitDefender Total Sec 2011, and have installed it on Win 7 Ultimate 64bit. When I try to run it I get an error with the bdagent.exe saying it failed to start because its side-by-side configuration is incorrect. I found this article on the support forum…
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Update Offline Bd 2011?
My computer suddenly cannot connected to internet,I think it is infected.I want to scan but the scan module was unavaiable I want to update it is cannot update because my computer cannot connect to internet.the network connection also suddenly be empty
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File Vault Disappeared
I recently updated my BitDefender Internet Security 2010 to the 2011 version just to find out I can no longer acces to my encripted filevault data... please tell my how to adress my problem, since I bought a two year license but can't use all of it's features any more!
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Parental Control & In Private Navigation
Hi, I recently purchased Bitdefender for small Business. I have installed Bit Defender Internet Security 2011 on the clients computers. I have activated Parental Control for regular users and asked for web history record. However, when I consult this history, there is no record, but I can see that IE is regurlaly launched.…
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Trouble Installing Bitdefender
I purchased bitdefender today and can't get it to install. Running Windows 7 64-bit. The installer stub would not connect and download, so I went direct to the site pinned above in the forum and downloaded the 253MB file set. When I run that, it sticks on the ""please wait until the bitdefender installer is configured."…
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Pc Slow Down After Installtion Of Bitdefender Internet Security 2011
I was using BitDefender 2010. I had a continuos problem with BitDefender 2010 and when I reported the problem to BitDefender, I was advised by BitDefender to download and install BitDefender Internet Security 2011. Yesterday I downloaded BitDefender I/S 2011 and installed and registered it with the activation key I had for…
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Internet Traffic Buffering
Whenever I download an application, Bitdefender Internet Security 2011 scans the entire file before the download/save dialog appears. Sometimes I cancel the download midway and close the browser. But Bitdefender continues to buffer (download) the file in the background. As a result my connection speed gets slow. I have to…
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Internet Not Working After Bitdefender Total Security
Hi, I'm pretty new to this whole virus software and posting on forums about it thing, so please bear with me. This morning I woke up to pop ups saying I had two Trojans that McAfee couldn't quarantine (Generic.dx and Artemis). They were located in my AppData/Temp files. A site I found in Google recommended that I download…
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Full Scan Runs Slow And Hogs Processor
I have just upgraded from Dit defender internet security 2010 to total security 2011. Now when running a full scan the scan runs at between 1 and 20 files per second. Previously it ran at circa 300 files per second. How do I resolve. I am running windows XP. when running scan vssev hogging 60% CPU. Any thoughts on how to…
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Trouble Installing Antivirus 2011 [solved]
I am currently having an issue installing 2011 antivirus. I was successful with my first computer (Desktop) However when I tried to install on My Laptop running windows XP. I was able to uninstall 2010 antivirus but the install of 2011 antivirus did not complete and after a reboot my laptop will not connect to my wireless…
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Error While Installing Weekly Update
while installing bitdefender 2010 weekly update from "http://download.bitdefender.com/updates/bitdefender_2010/x86/weekly.exe" i got an error message which says"the installer has insufficient priveleges to modify this file:C:\Program Files\Common Files\BitDefender Threat Scanner\Antivirus_000_001\Plugins\7zip.xmd" i m…
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Windows Mail & Anti Spam
I'm using BDTS2011. When closing windows mail, the system indicates that windows mail is not responding. Reclicking the close-button gives following pop-up: "Programming not responding, what do you want to do?: * Close & restart program, * Close program, * wiat untill it responds? Next time you start windows mail, the…
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Incompatibility And Crashes
The Ultimate Trouble Shooter http://www.answersthatwork.com/TUT_pages/TUT_information.htm will not run in either WinXP or Win7 with Bitdefender 2011 installed even if I add it to the exclusions list in AVC. BD causes Access violation errors in TUT. As soon as BDAV is uninstalled WALLAH, TUT works. TUT also works in safe…
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Internet Access Public / Private
Each time I start up my system I have to select that the connection for my interent is private and trusted or a public system. I check the box but it will ask again after I shut down and start my system again. I have 3 computers and all do the same thing. Two units are Vista and the third is XP Anyone else with this…