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File Sharing Suddently Stopped Working
Hi, I am having trouble sharing files between windows 7 and XP. They were working fine 2-3 days ago. If I turn off BD firewall, it works. Can someone please tell me which firewall setting is responsible to File Sharing? Symptom: Accessing the shared folder from an XP machine and I get "access denied". Turning off Firewall…
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Having Problems
Installed Internet Security 2011 on my dell computer using windows xp. When ever I do a deep or full scan it gets about an hour in to it, and then it stops and says it encountered an error. Once in a while the bitdefender icon in the bottom right corner goes black and says not responding.
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[resolved]Regarding Bitdefender Firewall Ndis Filter Miniport
I happened to go into device manager and saw that there were three instances of the Bitdefender Firewall NDIS Filter Miniport listed under Network Adapters and all of them have a yellow excalmation point beside them , i tried to reinstall the driver for these but it came back stating that it couldn't install them and…
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[resolved] What Version Did I Install.?
how do i know what version of bit defender i installed? i want to know if its 32bit or 64bit. and dose it matter if i installed the 32bit on a 64bit OS?
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Remote Parental Control Dashboard
Dear Support, Each time I visit Remote Parental Control Dashboard, the speed of web page is very slow when it loads up. I think the server of Remote Parental Control Dashboard is require hardware upgrade, to handle the high volume of users. Thanks.
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Not Pleased Fyi [solved]
I've just upgraded to: BitDefender Internet Security 2011 and found that it is not backward compatible with BIS 2010. The feature: "File Encryption" has been moved from "Internet Security 2010" to "Total Security" only in 2011. Which means now, i have to fully upgrade to access my encrypted files, or downgrade to "Internet…
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Odd Computer Behavior After Recent Updates
I have been using bitdefender on various machines since probably version 9. We do the updates, upgrade to the latest releases etc. I bring this up because it may be relevant to the problems we're seeing. All of the machines have had version 9 through 2011 installed on them (non at the same time of course ). All machines…
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Impaired Internet Access After Hibernation
I have a Windows XP operating system ( home edition, version 2002, service Pack 3,) I have installed Bitdefender Internet Security 2011 after using Bitdefender Internet Security 2010 for six months. When I finish using my computer I perform" hibernate" rather than shut down to provide a quick restart. Since I've been using…
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Google Chrome
Hi. My web browser is google chrome and I realised bitdefender blocks dangerous websites in internet explorer but not in google chrome. When i try to access to a dangerous website in internet explorer it says "The web page blocked by BitDefender included objects that were either infected or likely to be infected with a…
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[resolved]Firewall Turned Off On Start Up Issues
Yesterday and today I have been having an issue with my firewall in bitdefender internet security 2011. When I turn on my computer bd firewall is off. I get a warning from windows action center, but bitdefender gives no issue warning. When I check my firewall it is unchecked and set to allow all. I check and fix it, it…
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Previous Ticket #201011101011158
/applications/core/interface/file/attachment.php?id=7199" data-fileid="7199" rel="">Previous_BitDefender_ticket.txtFor helpful steps recieved, this activity did not alter the behavior described, results=NEUTRAL
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I Did Not Receive My License Key
I cant revise e-mails form bit defenders automatic e-mail system! Can a admin send me a note whit the registration code like the last time. Order no. 8266184 to magnus@hoforsmail.se Thanks.
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Using Av Pro 2011 With Other Products
If you are running Bitdefender AV 2011, can you run Adaware anti spyware programme or similar along side it without problems?
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Annoying Windows Alert
The alert started 5 days ago. I am running BitDefender Internet Security 2011, Vista Premium 32bit. The alert started showing up a couple times a day until today, 5 times so far and getting more annoying. Can anyone Please help me with this??
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Websites Control
Dear Support, Websites control in parental control of internet security 2011, it does not have time restricted schedule for websites, it has block or allow. Can you please put this on the request for next patch, this option is very useful for those who did not want to block the websites, just restricted. Thanks for your…
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Bitdefender File Vault
i created a file vault earlier. not knowing what it was for. the bvd file was created on my memory card. then i deleted it out of boredom. when i went to "my computer" i saw this drive. how do i delete it?
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The Ultimate Troubleshooter Program
I am looking at changing from Trend Internet Security to BitDefender (after some 18 years with Trend) due to recent significant changes in their latest version that are causing problems. However I have been told that BitDefender Internet Security will not allow The Ultimate Troubleshooter to run, which I consider to be one…
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Installing Bitdefender
I updated from Bitdefender 2009->2011, and when I launched the installer it had me uninstall 2009 like it should, but then it asked me to restart the PC so I did. However someone else logged in a non-administrator account after the restart, and Bitdefender's installer (which automatically started up to complete the…
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Pc At Over 50% Cpu Load
Hi, I installed BD Antivirus 2011 one day ago. (I was using BD Internet Security 2008.) The CPU is consistently at over 50% load. Please help. Will send an email with the details. Thanks.
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Access Violation After Bdis2011 Update
For the past few days, updating BD Internet Security 2011 and then rebooting throws an access violation error (see screenshot). The last time this did not occur was after the major new build on 3 Nov. (update size: 39MB+). It has occurred after subsequent updates, and I have been unable to get rid of it without restoring…
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Help Me Please
Please guys help me vssrev.exe is unavaliable at the moment Please I need your help Fast help cuz my PC run very slow slow Thank you
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Bitdefender Antivirus Pro 2011 Slow Slow Slow
Hello I just purchased and downloaded BitDefender Antivirus Pro 2011 today and have been trying the different scans. However on Deep System Scan and Full System Scan it operates extremely slowly with an average of 15-20 files per second, setting the full scan time at 10-12 hours! On top of that it hogs the CPU and slows my…
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Http Stream Issues
Hello, I've the problem, that whenever I try to use an http stream...it doesn't work. Bitdefender seems to download everything before it goes to the browser or the used program. I disabled HTTP scan. I disabled privacy scan. I disabled Child protection. I disabled Firewall for test reasons. I disabled AV for test reasons.…
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Blocked By Bitdefender Antivirus Real-time Protection!
BitDefender 2011 This web page has been blocked by BitDefender Antivirus Real-time Protection! The web page blocked by BitDefender included objects that were either infected or likely to be infected with a virus. Your system has NOT been infected. Anyone else keep getting this message today? It's almost in every site I try…
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System Tray Icon Missing [resolved]
Hi I have recently upgraded from Bitdefender Total Security 2010 64bit to Bitdefender Internet Security 2011 64bit. The first time I installed the new version it asked if I wanted to uninstall the old version which I did. However I then ran into the "Real-time protection is disabled" Problem. I then went on to fully remove…
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Internet Is Too Slow!
Hi All I installed BitDefender Internet Security 2011 recently and after installing the same my internet became too slow.So i contacted the Support team and they told me to uninstall other security solutions and also to reinstall the Bitdefender. But even after reinstalling, the same issue persists. Iam using Firefox and…
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I Need Help... Please Error Bitdefender
Hello from the moment I installed bit defender antivirus 2011 pro I get an error when saving the files (pictures, music, etc.) "There is no more files" What should I do please let me help you ... Thanks in advance ....
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Enquiry - 2011 Total Security Trial
Dear all, I have installed 2011 Total Security trial version from the Bitdefender website. After Installation completed, i was prompted to restart. When i logged in, the Bitdefender didn't work and asked me to buy a liscence because the key was invalid. Can anybody help?
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Where Did My Encrypted Vault Go ?
Hi I updated from Internet security 2010 to 2011 and seem to have lost access to my encrypted file vault . Anyone any ideas how I can access the files I have stored there ?? TIA Titus
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[resolved]Proper Authorization
When I scan my computer, I get a message at the end saying it couldn't scan certain things because I don't have proper authorization. It's my computer; I have authorization for everything. How do I cause it to scan everything?