Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Having Problems

Options

Installed Internet Security 2011 on my dell computer using windows xp. When ever I do a deep or full scan it gets about an hour in to it, and then it stops and says it encountered an error. Once in a while the bitdefender icon in the bottom right corner goes black and says not responding.

Comments

  • Hello,


    Follow the steps explained in THIS article then send me a PM with the generated log file.


    Looking forward to your answer!

This discussion has been closed.