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Upgrade Version Internet Security 2011
I bought BitDefender Internet Security 2011, purchase on a store. My previous version (Internet Security 2009 with a licence for 2 years) is still valid for 14 days. Is it necessary to uninstall this version or can I overwrite this previous version with te enclosed dvd. And which registration key should I mentionned. (the…
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Can't See Log Files...
After a sucessful scan, nothing happens when I select show log file. I see the button depress, and nothing. If I go to antivirus-> Virus Scan and right click on Full SYstem Scan-> View Logs and select a log file, the only thing I see in the Explorer window is C:\D:\G:\I:\ That's it. No activity in the IE window will…
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Want Refund !
hey guys, I bought BDIS 5 userpack last week from a local dealer in india and i want to return the license key as i am not even a bit happy about the product. You can see my problem here http://forum.bitdefender.com/index.php?sho...amp;#entry97842. i contacted my local dealer & explained my problem and he just said to…
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Critical Error After Installing BDAV Pro 2011
Welcome to the forum, by the way. I think XP Media Center SP3 is OK, but I'm not 100% sure. Your CPU & memory should also be fine. Since you are using Antivirus now, you can upgrade to BD Antivirus Pro 2011 and use your current license. The direct download link here will download the full installation program:…
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Registration Key Won't Work.
I just bought bitdefender Internet Security 2011. When I try to register using the registration key provided in the package, (purchased in a store) I get an error telling me it's less than 20 characters in length. The Registration Key provided is only 7 characters long. How can i register if it won't accept the code? Any…
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Just Upgraded To 64-bit W7, System Is Slow And Windows Tells Me There Is No Protection
I just upgraded from BD IS 2010 to 2011 and everything is slow as heck (vsserv.exe or whatever it's called is taking 50-60% of my CPU). Also Windows is telling me that I have no protection, but BD says everything is fine. This seems to be a common problem per these forums, especially with 64-bit. Can you open a ticket for…
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Antispyware, Virus & Firewall Turned Off
I would suggest that you send a PM (Private Message) with your ticket number to DanyDan of tech support. Include a link to this topic and give him as much detail as possible about your PC - exact symptoms, hardware (CPU type/speed, Memory installed, etc.), OS and version, 32-bit or 64-bit, any other security software…
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Bitdefender Blocking Webpages
As the description says, I want to know how to disable HTTP Scanning. Since this ridiculous problem with BD blocking everything I want to browse to (I mean really? Google? Cmon...) I'm tired of having to turn off my anti-virus everytime I want to browse the web. Remotely connecting to my computer isn't really an option due…
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Deleting Files
Can I somehow set up that would block the activity of the suspicious file, but not removed without my permission?
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Bd Beta 2011
Hi, I took part of the beta program for BD 2011. I had some problems with my ISP who filtered as spams a lot of mails. Thus, I don't know if I won a license key this year. I don't even know if the list of winners has been published Thanks
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Invalid Sorting Using Cookies & Scripts Under Privacy Control
Simple user interface programming error - inaccurate sorting array... Under Privacy Control, click on either Cookies or Scripts, allow the list to populate (several dozen entries). Click on the column header "Domain" to put the names in descending (or click again for ascending - both are affected). Double click on a name.…
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File Vault Missing [solved]
Why on earth has File Vault been moved to a more expensive version of the product when it's quite obvious from these forums that a lot of people use it? We should at the very least have been given the option to decrypt the contents of any vaults so that we could migrate them to another product/mechanism. It's very…
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[Resolved] Bitdefender Total Security 2011 Blocking Thinkorswim Prophet Chart Trading Platform.
Hi there, I'm very happy customer of Bitdefender Total security 2011. I've Thinkorswim desktop trading platform installed and the prophet chart for trading is getting blocked by bitdefender. It says Unable to connect to data server. I've personally contacted thinkorswim staff and they told me to contact bitdefender. They…
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Expiry Time Problem After Renewing Subscription [solved]
After renewing my subscription my online account has the correct expiry date. However within the Dashboard or BitDefender Internet Security 2011 it still says "Expires in: 30 days". I would have thought that logically when the program connects to update it would refresh the expiry time, however after speaking with someone…
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Installation Grief [solved]
Hello, I've purchased the Total Security 2011 BD package and I can't install it. It reads: Some files may be corrupt, please download a fresh version. I've tried this, and uninstalled numerous times and I'm growing impatient, please help! I'm operating a 32 bit, Windows Vista, computer. I've tried the direct link posted…
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Computer Running Very Slow
I purchased BitDefender Total Security 2011 and have installed it on my computer. My computer is now running very slow and takes ages for pages to load. Previously I was running AVG free edition and before that AVG paid subscription. Before installing botdefender I removed both AVG products from add/remove programs. Please…
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How To See Infected Item?
I using BIT TOTAL SECURITY 2011 and i used deep scan and it found 1 infected item and automatic deleted it.All i want to ask is I wan to see which file is infected and i am the one who decide wan to delete or not!Also i look at quarantine side but found nothing.......
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Firewall Issue While Using Phone To Connect To Internet
Hi, I'm using BD Total Security. Three weeks ago I got a new mobile. It's an Android based. When I connect the mobile via USB to my notebook I have the option to use "PC Internet". In this mode my mobile is providing my notebook an IP-Address while it is acting as a gateway (router). At this point in time I had the Total…
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Bd 2011 - Unusably Slow Gmail
I am having trouble with extremely slow access to/use of Gmail with anti-phishing enabled. Problem is extremely frustrating on my Dell Latitude D830 laptop with 4 gigs of RAM, dual processors and all the latest nasty-go-fasty hardware, etc. but absolutely intolerable on the many Dell D2400 office computers I own - all of…
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Cosmetic Ui Issue
In 'Expert' mode when you change the current major tab selection (on the left) the UI relocates the cursor around the position of the second tab along the top for some selections. This is annoying Offending tabs:- General, Antivirus, Privacy control, Encryption, Tune up.
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Total Security 2011 Initial Download Problem [solved]
Hello BitDefender. I am a new customer. In my confirmation email, I have been given this link: http://download.bitdefender.com/windows/in...r_tsecurity.exe Every time I download it, I get a message that there are corrupt files and I should download a fresh version. I have used your uninstaller and I've tried to redownload…
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Firewall Blocking Holdemmanager Software
Hi Ive had the exact same problem as RayanC who posted on 4 October about Bit 2011 stopping Holdemmanager from working (poker software). Was his problem fixed? I tried setting exclusions to the .exe files, tried game mode, tried turning off both the firewall and antivirus. These things worked for a little while once, but…
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Anti Virus Status Critical
^ thats the warning I'm getting, but what do I do about it and what does it mean? 'view and fix' does not resolve the issue Thanks in advance for your help. I see that other people have posted on the same topic, but I dont understand the computer language used in the responses to their similar queries. (only just installed…
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Bitdefender Beta Testing [solved]
Hi! I took part on Beta Testing,and my BitDefender account username is an old email deleted time ago.So I don´t know if I won some license because I can´t read the mail from my old email account.I added an alternative email adress in MyAccount page but I haven´t received any mail from BitDefender,like virus alerts,mails…
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Bitdefender Toal Security 2011
I keeps saying not able to validate key. When I try to register the licence key
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Preinstall For Customers And Let Them Register
Bitdefender 2011 Problems at our Computer shop.... On previous versions of Bitdefender I could install Bitdefender using the Installation Code and skip the Registering Process. So in other words i didn't have to sign-up for a Bitdefender Account right away. By Doing this, it would allow me to install the Bitdefender…
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Bitdefender 2011 Internet Security Frozen My Win7 Ultimate
I have install BD Internet security 2011 in my Win7 Ultimate, but it also freezes my computer. When I use my browser, Avant browser, for less than 5 minutes, then the computer will be frozen. So what can I do?
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Updating And Rebooting
lm a little puzzled at the number of reboots lm having to do when updating.. lm using BitDefender Internet security 2011. 90% of the recent updates have required me to reboot, its not exactly forced reboots like when you update the program files, according to the messages l receive every update over the past few days has…
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Full-scan Scheduled At Am Time Running At Pm Time ?
My bi-Weekly Full System Scan set to run at 2 AM is running at 2:00 PM....tried canceling and rescheduling but no joy. Is there an entry somewhere that I can edit to get this scan to run at 2:00 am as scheduled instead of 2:00 pm as is occurring ? Yes...my system time is set correctly... Thanks...TR…
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Vista Security Alert Conflicts With Bitdefender Status
Windows Vista is giving me a security alert which indicates that "bitdefender reports the firewall is turned off", same thing for malware protection. However, when I open bitdefender, it shows no issues. When I try to turn the firewall and/or malware protection "on" via the windows security alert, I get no change - nothing…