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No Updates Available
I am using Bitdefender Total Security 2011 in X64 windows 7 ultimate. For the last few days Automatic update was not working in my PC though silent update was enabled in setting. I had to update it manually. Now for last 2 days I have not got any update even when I try to update it manually it says 'no update available'. I…
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Bit Defender Real Time Protection Has Been Disabled!
And I did not do it. Guess the powers that be are in panic mode. Got a new update and RTP went to disabled. That might be a good thing considering all their problems. BD seems intent on running my machine regardless. I've been effectively removed from taking any action other the removal of the program. BD should be ashamed…
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Bit Defender Problemsupdate
IE, as bad as it is, works normally. Firefox is rendered useless due to false positives and blockages. Real Time Protection will not start. Alert says it failed. Downloaded (Manually) the same updates at least three times. Evidently, the update feature is as unreliable as the remaining unreliable portions which now…
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Shortly To Flush Bd. Can No Longer Tolerate No
answer and no help forthcoming from BD. To illustrate how bad their help is I had an open ticket dealing with vsserv.exe eating resources. They sent a reply asking something about configuration of my two printers. Amazing, just amazing. And now the problem with pages being blocked, no help. Real time protection disabled,…
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Antivirus 2011 And Firefox
I recently upgraded from AV 2010 to AV 2011. With AV2010 I was able to open sites such as Fox News with Firefox, but with AV 2011 installed it is now blocked. I am able to open Fox News with IE8. I am running the latest version of Firefox (v 3.6.9). Is this a Firefox issue or a problem with AV 2011?
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Bitdefender 2011 Ts :: Update Service Errors And Antiphishing Toolbar Incompatibility
BitDefender, Every time I download and install the latest updates to Firefox, like Firefox 3.6.9, which came out tonight, the phishing toolbar is no longer compatible. Can't you write a better plugin so that it stops getting out of date so quickly? I have ZoneAlarm's Forcefield installed on another machine, and whenever…
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Real-time Protection Is Disabled
OK, now I am having a problem on my XP3 computer! In addition to the installation error reported on my Win7 computer. Today I had a stop error requiring computer restart. Now I am getting "Real-time protection is disabled," and the problem cannot be fixed. See screenshot. I also had the invalid license warning. ???? Seems…
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Bitdefender Pchooklaunch64.exe Crashes
for some reason I had to perform a full system recovery. After that, I installed Bitdefender but now pchooklaunch64 crashes so many times. I already had the latest update. Here's the log file created by the supporttool download here
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[resolved]Bdf Antivirus Pro 2011 And Firewall
Hi! I wonder why antivirus pro 2011 ask me to disable the windows firewall when the BDF antivirus dont include a firewall? I use windows 7 home premium 64 bit and BDF antivirus pro 2011
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Bitdefender And Mouse Not Working
Hi, After recently attempting to install bitdefender 2011, it started doing its system scan before installing, said everything was fine, but needed to reboot. After rebooting, the mouse stopped working entirely, and now the system is moaning about can't find "SMBus Driver". Tried to do a system restore but that just hangs…
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No File Vault?
please help..i lost my file vault after upgrading to 2011..please help me please
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Cleanest Way To Uninstall 2011 Internet Security
Considering uninstalling my new BDIS 2011 installed earlier this month. Have an open trouble ticket but there are multiple issues I'm dealing with and I don't have alot of confidence that we'll be able to find solutions...but I'm willing to give BDIS 2011 one more try. Have a 5 PC package but BDIS is causing lots of…
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Registration Problems [solved]
Hey all, First of all my apologies if this is in the wrong forum, and I did send an email to the support regarding the issue but I thought I could get faster feedback from the users/mods here. Yesterday I bought 4 licenses of the "BitDefender Internet Security 2011 (3 PCs - 1 Year), and I received the 4 keys via email…
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Game Mode Active When Starting A Program
Hi, when I'm starting a program, for example "Joe" by Tools&More, BD IS 2011 changes to game mode but I don't want that. I also can't find it in my personal game mode list, so how can I solve this problem. Where can I edit this list? "AppData" folder? regards
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Still Haven't Got The Response To My Issue
it's been almost a week since I sent you the log files and I still haven't got any responses. Aren't I supposed to get my answer within 2 business days? What takes you so long to answer? Could it be you supporters forgets about my case? my ticket ID is 201009141019216
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Bd Antivirus Pro 2011 And Winrar
I use Winrar and there is a feature for a Virus Scan. I used to use a different AV package and they had a way to setup Winrar to work with their program. Does anybody know what I need to do to setup this feature?
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Bd Total Security 2011 Install Freeze My Win7 X64
Hello Today i purchase BD Total Security 2011, when i run the installer in my Windows 7 Ultimate x64, it freezes my PC when try to do the quick scan before install. I already try "Run as Administrator" and compatiblity with windows XP I'm very disappointed with this product, if I knew than BD is not compatible with Win7…
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Totally Disappointed
How can my post has been removed without any answer and reason?Me also a customer who brought Bit Defender Total Security! " />
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Bitdefender Antivirus Pro 2011 Pc Freeze
I don't understand why my pc is so incredibly slow. I have restarted countless times today. I noticed that my BDAP dashboard says that I am not registered,& it says that I have expired. Upon trying to re-register, I find that I am in fact registered, but for some reason the dashboard says I am not. But that is the least of…
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Money Back
I can't understand most of what your support wants me to do to fix my problem. How do I get my money back? Thanks
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Question About Xp Mode In Windows7
Am I allowed to install Bitdefender 2011 TS in XP mode using my current serial number which I'm using in windows7? Is there any problem install the software in Xp mode?
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Bdis 2011 Failure Message On Startup
Bitdefender Internet Security 2011 Shortly after starting up my PC running XP SP2 an error message from Bitdefender say that BD has failed and must close. Two options are presented. Either OK or DEBUG. Clicking on DEBUG causes the window to close and nothing else happens. BDIS seems to be still running, there is still the…
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Internet Security 2011
Hi All, Having just spent 14 hrs on trying to get BDIS 2011 installed on my existing Windows 7 x64 System i have thrown my hands in the air (Minus Keyboard), I have read all the post/Topic in the forum and followed every instruction but have still FAILED to get it working. I originally Was upgrading from BDIS 2010 but…
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Real-time Protection Is Disabled
Received this issue notice and cannot enable via fix all issues. Windows 7 32bit machine and just installed 2011 after uninstalling 2010. BitDefender was working ok for a few days. Ran the support tool and have the file ready to submit. Please advise on next step to take. The tray icon indicates that "bitdefender services…
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Current Key Expiring In 3 Days
Good Afternoon All Just need to know my current 2009 total security expires in 3 days, I have purchased Total Security 2010 my question is I installed the new version with the key on 1 computer, I noticed that the remaing days on the new key have started to decrease why is it not taking the remaining days off the older key…
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Ok - Where's My Response To This Issue ?
Two weeks ago I posted on the forum about a Full System Scan that was running without being scheduled. Now after not receiving any response to the logs that were requested and sent...I have disabled/removed any and all scheduled scans but this phantom scan is still running at the time previously included in the logs that…
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Disable Password Prompt
Every time I want to make a change in the program (BD AV 2011 pro) it prompts me for a password to be able to change the setting. I am the only one on this computer, is there a way to disable the program from making me input a password?
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File Vault Disappeared
Having moved to Internet Security 2011 from 2010, and having been a loyal user of BD since years, suddenly you have taken out the file vault facility. This is a critical file for me! No warning in the migration that the file vault would no longer work, no choice! Can you please help? (sorry to say, but I have never seen a…
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Firewall And Email Scanning Still Disabled After Reboot
Hey what happened to you guys? I loaded the team-viewer software and provided the info, dates and time you requested and no further word or action from you guys. Ticket ID is: 201010191009091
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Antiviruspro 2011 Won't Update
Hello, AntivirusPro 2011 won't update when logging on, when scheduled, or when requested. I get the following error: